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- Tasks: Lead daily operations and enhance guest experiences in a vibrant food travel environment.
- Company: A top food travel company known for its commitment to customer satisfaction.
- Benefits: Competitive pay, bonuses for late-night shifts, discounts, and training opportunities.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Supervisory experience and strong leadership skills required.
- Other info: Exciting work environment with plenty of growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading food travel company in Sutton is seeking a Duty Manager to enhance customer experience and operational efficiency. The role demands prior supervisory experience, leadership skills, and adherence to safety protocols. You will oversee daily operations, inspire your team, and ensure the highest standards in service.
Competitive pay includes bonuses for late-night work, plus substantial employee benefits such as discounts and training programs.
Duty Manager: Lead Operations & Guest Experience in Sutton employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Lead Operations & Guest Experience in Sutton
✨Tip Number 1
Network like a pro! Reach out to people in the food travel industry, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've inspired your team or improved operations in previous roles. We want to see how you can bring that magic to our company!
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you'd handle various guest experiences or operational challenges. This is your chance to demonstrate your problem-solving skills and commitment to safety protocols.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager: Lead Operations & Guest Experience in Sutton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your supervisory experience in your application. We want to see how you've led teams and improved operations in previous roles, so don’t hold back!
Emphasise Customer Experience: Since this role is all about enhancing guest experience, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Be Authentic: Let your personality shine through in your written application. We’re looking for someone who can inspire their team, so show us your leadership style and what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at SSP Group
✨Know the Company Inside Out
Before your interview, do some digging into the food travel company. Understand their mission, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to inspire your team. Prepare examples from your past supervisory roles where you've successfully led a team or improved operational efficiency. Be ready to discuss how you handle challenges and motivate others.
✨Emphasise Customer Experience
Since the role focuses on enhancing customer experience, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your commitment to service excellence.
✨Prepare for Safety Protocol Questions
Safety is key in this role, so brush up on relevant safety protocols and regulations. Be prepared to discuss how you've implemented safety measures in previous positions and how you would ensure compliance in this new role.
