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- Tasks: Lead daily operations and enhance guest experiences in a vibrant food travel environment.
- Company: A top food travel company known for its commitment to customer satisfaction.
- Benefits: Competitive pay, bonuses for late-night shifts, discounts, and training opportunities.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Supervisory experience and strong leadership skills required.
- Other info: Exciting role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading food travel company in Sutton is seeking a Duty Manager to enhance customer experience and operational efficiency. The role demands prior supervisory experience, leadership skills, and adherence to safety protocols. You will oversee daily operations, inspire your team, and ensure the highest standards in service.
Competitive pay includes bonuses for late-night work, plus substantial employee benefits such as discounts and training programs.
Duty Manager: Lead Operations & Guest Experience in Sutton Coldfield employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Lead Operations & Guest Experience in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to people in the food travel industry, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to interview, share specific examples of how you've inspired your team or improved operations in previous roles. We want to see that passion for guest experience!
✨Tip Number 3
Be ready to demonstrate your knowledge of safety protocols. Brush up on relevant regulations and be prepared to discuss how you’ve implemented them in past positions. It shows you take guest safety seriously!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Duty Manager: Lead Operations & Guest Experience in Sutton Coldfield
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight any previous supervisory experience you have. We want to see how you've inspired your team and improved operations in past roles. Use specific examples to demonstrate your leadership style!
Focus on Customer Experience: Since this role is all about enhancing customer experience, share any relevant experiences where you’ve gone above and beyond for guests. We love to see how you’ve made a positive impact on customer satisfaction!
Safety First!: Don’t forget to mention your understanding of safety protocols. We take safety seriously at StudySmarter, so let us know how you’ve ensured compliance and maintained a safe environment in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SSP Group
✨Know the Company Inside Out
Before your interview, do some digging into the food travel company. Understand their mission, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to inspire your team. Prepare examples from your past supervisory roles where you've successfully led a team or improved operations. Be ready to discuss how you handle challenges and motivate others to maintain high service standards.
✨Emphasise Safety Protocols
Since adherence to safety protocols is crucial, brush up on relevant regulations and best practices. Be prepared to discuss how you've implemented safety measures in previous roles and how you plan to ensure compliance in this position.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company's culture, team dynamics, and expectations for the Duty Manager role. This shows that you're proactive and serious about finding the right fit for both you and the company.
