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- Tasks: Lead a dynamic team at Starbucks, ensuring top-notch service and smooth operations.
- Company: Join SSP, a leader in hospitality with iconic brands across the UK & Ireland.
- Benefits: Enjoy discounted meals, free parking, and employee discounts while working.
- Why this job: Experience a fast-paced environment where every day is different and impactful.
- Qualifications: Must be 18+, with previous leadership experience in hospitality or retail preferred.
- Other info: Flexible hours, including nights, with additional pay incentives for late shifts.
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SUPERVISOR – STARBUCKS, MANCHESTER AIRPORT
Pay Rate: Rate of pay is £13.30 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.80 per hour. We offer additional service charge.
Hours of operation are 3am to 11pm.Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same – lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
- Hospitality moves fast – and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
- 5 years of references and Criminal Record Check required.
- Due to some responsibilities within theSupervisor role, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE SUPERVISOR ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!
AS A SUPERVISOR WE WILL OFFER YOU:
- Discounted Meal and free Parkingwhile on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Supervisor!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Supervisor - Starbucks T2 employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Starbucks T2
✨Tip Number 1
Familiarise yourself with the Starbucks brand and its values. Understanding their commitment to customer service and quality will help you demonstrate your alignment with their mission during any discussions.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed a team, especially during busy shifts, as this is crucial for the Supervisor role.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of instances where you've had to think on your feet and resolve issues quickly, as this will show your capability to handle the dynamic nature of the job.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to make a strong impression.
We think you need these skills to ace Supervisor - Starbucks T2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any leadership roles. Emphasise your ability to manage busy shifts and deliver excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific examples of how you've led teams in high-pressure environments and improved service delivery.
Highlight Relevant Skills: In your application, focus on skills such as team leadership, problem-solving, and customer service. These are crucial for the Supervisor role at Starbucks, so make them stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SSP Group
✨Show Your Leadership Skills
As a Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed a team in a busy environment, highlighting your problem-solving skills and ability to inspire others.
✨Understand the Brand
Familiarise yourself with Starbucks and its values before the interview. Being able to discuss what makes the brand unique and how you can contribute to its success will show your genuine interest in the role and the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations in a fast-paced environment. Think about past experiences where you had to manage difficult customers or resolve team conflicts, and be ready to explain your thought process.
✨Highlight Flexibility and Availability
Since the role requires working flexible hours, including nights and weekends, make sure to communicate your availability clearly. Emphasising your willingness to adapt to the needs of the business will demonstrate your commitment and reliability as a candidate.
