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- Tasks: Lead a dynamic team, manage daily operations, and ensure excellent customer service.
- Company: Join SSP, a leader in hospitality with iconic brands like Burger King and Starbucks.
- Benefits: Enjoy a competitive pay rate, bonuses, employee discounts, and award-winning training.
- Why this job: Experience the thrill of fast-paced hospitality while making a real impact every day.
- Qualifications: Must be 18+, with previous leadership experience in hospitality or retail preferred.
- Other info: Flexible hours available, including night shifts, with a £400 joining bonus!
Pay Rate: £13.90 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.30 per hour.
Your journey starts here - £400 Bonus for joining SSP! (T&C apply)
We have Full Time (40 hrs) roles available. Hours of operation are 3:00 am to 12:00 am. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Shift Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Shift Supervisor role's got your name on it.
- 5 years of references and Criminal Record Check required.
- Applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE SHIFT SUPERVISOR ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal and/or if you've tackled night shifts before, even better!
AS A SHIFT SUPERVISOR WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you'll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Shift Supervisor! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Shift Supervisor - Burger King employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor - Burger King
✨Tip Number 1
Familiarise yourself with the specific operations of Burger King and SSP. Understanding their values, menu, and customer service expectations will help you demonstrate your enthusiasm and fit for the role during any discussions.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams, especially during busy shifts, as this is crucial for the Shift Supervisor position.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of instances where you've had to think on your feet and resolve issues quickly, as this will show your ability to handle the dynamic nature of the hospitality industry.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to make a strong impression during your application process.
We think you need these skills to ace Shift Supervisor - Burger King
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any leadership roles. Emphasise your ability to manage busy shifts and lead a team effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your leadership skills. Mention specific examples of how you've successfully led a team in a fast-paced environment.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Shift Supervisor role, such as problem-solving, customer service, and team motivation. Use keywords from the job description to align your application with their needs.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SSP Group
✨Show Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed a team in a fast-paced environment, highlighting your problem-solving skills and ability to motivate others.
✨Understand the Brand
Familiarise yourself with Burger King's values and customer service standards. During the interview, express your enthusiasm for the brand and how you can contribute to maintaining its reputation for quality and service. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle busy shifts and customer complaints. Prepare by thinking of past experiences where you successfully navigated similar situations. This will help you articulate your thought process and decision-making skills effectively.
✨Highlight Flexibility and Availability
Since the role requires working flexible hours, including nights and weekends, make sure to communicate your availability clearly. Emphasising your willingness to adapt to the needs of the business will show that you're committed and ready to take on the challenges of the role.
