Duty Manager: Hospitality Team Lead for Busy Shifts in Preston
Duty Manager: Hospitality Team Lead for Busy Shifts

Duty Manager: Hospitality Team Lead for Busy Shifts in Preston

Preston Full-Time 13 - 16 £ / hour (est.) No home office possible
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SSP Group

At a Glance

  • Tasks: Lead a dynamic team and deliver top-notch customer service in a busy Starbucks.
  • Company: Join a leading hospitality company with a vibrant atmosphere.
  • Benefits: Earn £13.11 per hour plus night shift incentives and great employee perks.
  • Why this job: Perfect for those who thrive in fast-paced environments and love coffee culture.
  • Qualifications: Must be 18+ with leadership experience in hospitality or retail.

The predicted salary is between 13 - 16 £ per hour.

A leading hospitality company is seeking a motivated Supervisor for its Starbucks location at Preston Station, England. In this fast-paced role, you will lead your team, maintain high energy, and ensure excellent customer service.

If you are 18 years or older with leadership experience in hospitality or retail, this could be your opportunity.

The role offers a pay rate of £13.11 per hour, with additional pay incentives for night shifts and a variety of employee benefits.

Duty Manager: Hospitality Team Lead for Busy Shifts in Preston employer: SSP Group

Join a dynamic and thriving hospitality company that values its employees and fosters a vibrant work culture at our bustling Starbucks location in Preston Station. With competitive pay, additional incentives for night shifts, and a strong focus on employee growth and development, we provide an environment where your leadership skills can shine and your career can flourish. Experience the satisfaction of leading a dedicated team while delivering exceptional customer service in a fast-paced setting.
SSP Group

Contact Detail:

SSP Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager: Hospitality Team Lead for Busy Shifts in Preston

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on the hospitality company. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their environment.

✨Tip Number 2

Practice your leadership stories! Think of specific examples from your past roles where you led a team or handled a tough situation. Being able to share these experiences will demonstrate your capability as a Duty Manager and make you stand out during the interview.

✨Tip Number 3

Show off your customer service skills! Since this role is all about maintaining high energy and ensuring excellent service, be ready to discuss how you've gone above and beyond for customers in previous jobs. This will highlight your fit for the fast-paced environment.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of landing that interview. Plus, you’ll get to explore more opportunities we have available!

We think you need these skills to ace Duty Manager: Hospitality Team Lead for Busy Shifts in Preston

Leadership Skills
Customer Service
Team Management
Motivation
Communication Skills
Time Management
Problem-Solving Skills
Adaptability
Fast-Paced Environment Experience
Retail Experience
Hospitality Experience

Some tips for your application 🫡

Show Your Leadership Skills: Make sure to highlight any leadership experience you have in hospitality or retail. We want to see how you've motivated your team and handled busy shifts, so share specific examples that showcase your skills!

Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention why you’re excited about working at Starbucks and how you can contribute to our team.

Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Share a bit about yourself and your passion for customer service, but also ensure your language is clear and concise.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at SSP Group

✨Know Your Stuff

Before the interview, make sure you’re familiar with Starbucks' values and the specific role of a Duty Manager. Brush up on your knowledge of customer service excellence and how to lead a team effectively in a busy environment.

✨Show Your Leadership Skills

Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight your ability to motivate others and maintain high energy during busy shifts, as this is crucial for the role.

✨Be Ready for Scenario Questions

Expect questions that ask how you would handle specific situations, like dealing with difficult customers or managing staff during peak hours. Think through your responses ahead of time to demonstrate your problem-solving skills and quick thinking.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Duty Manager: Hospitality Team Lead for Busy Shifts in Preston
SSP Group
Location: Preston
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