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- Tasks: Engage with customers and create feel-good moments daily.
- Company: Join SSP, a vibrant hospitality brand serving top names like M&S and Starbucks.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training.
- Why this job: Be part of a dynamic team that values positivity and customer experience.
- Qualifications: Must be 18+ to handle specific tasks and shifts.
- Other info: Flexible hours available across weekdays, weekends, and holidays.
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PART TIME TEAM MEMBER – BIRMINGHAM NEW STREET STATION, WEST CORNWALL PASTY
Pay Rate: £12.21 per hour
We have Part Time (20 hrs) roles available.
Hours of operation: 6 am to 9 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Shift Times: 6 am to 2 pm and 2 pm to 9 pm.
Step into the buzz of hospitality! SSP works with brands like M&S, Starbucks, Burger King, and BrewDog to serve thousands of customers in airports, train stations, and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member to help create feel-good moments for our customers. Bring your enthusiasm, positivity, and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- You believe in the power of people & that today is going to be a good day.
- You are passionate and kind, ensuring all guests leave having had the best experience.
- Applicants need to be 18 years or over to perform certain tasks or work on specific shifts.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
WHAT WE OFFER:
- Discounted meal while on shifts.
- Employee discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships, and development programs.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Part Time Team Member employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Team Member
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service standards can help you demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your passion for hospitality by engaging with potential customers in your daily life. Whether it's a friendly chat at a café or helping someone find their way, these experiences can help you build confidence and showcase your people skills.
✨Tip Number 3
Be prepared to discuss your availability during the interview. Since the role requires flexibility across weekdays and weekends, having a clear idea of when you can work will show your commitment and willingness to adapt.
✨Tip Number 4
Network with current or former employees of SSP if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Team Member, which can give you an edge in your application process.
We think you need these skills to ace Part Time Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you've engaged with customers and created positive experiences.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention why you want to work at SSP and how your values align with their commitment to customer satisfaction and teamwork.
Highlight Flexibility: Since the role requires flexible working hours, be sure to mention your availability in your application. Specify if you can work weekends, bank holidays, and during the specified shift times.
Showcase Your Personality: In your application, let your personality shine through. Use a friendly tone and express your passion for creating feel-good moments for customers, as this aligns with the company’s ethos.
How to prepare for a job interview at SSP Group
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Share examples of how you've positively impacted someone's day in previous roles or experiences.
✨Demonstrate Team Spirit
Since collaboration is key in this role, be prepared to discuss how you work well with others. Highlight any past experiences where teamwork led to a successful outcome.
✨Be Flexible and Adaptable
Given the varied shift patterns, show that you're open to working different hours, including weekends and holidays. Mention any previous experience in flexible roles to reinforce your adaptability.
✨Prepare Questions
Have a few thoughtful questions ready about the company culture or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
