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- Tasks: Deliver top-notch customer service and manage stock on board.
- Company: Join a leading catering service provider with a focus on excellence.
- Benefits: Earn £12.60 per hour plus commission, with discounts and health support.
- Why this job: Kickstart your career in a dynamic role with full training provided.
- Qualifications: No experience needed; just bring your enthusiasm and passion for service.
- Other info: Flexible shifts between 6 am and 10 pm for a balanced lifestyle.
The predicted salary is between 26000 - 30000 £ per year.
A leading catering service provider is looking for a motivated On Board Host to join their team for East Midlands Trains at Derby Station. This full-time permanent position offers £12.60 per hour plus commission, with varied shifts between 6 am and 10 pm.
Responsibilities include:
- Providing excellent customer service
- Managing stock
- Ensuring safety standards
No experience is required as full training will be provided. Enjoy benefits like discounts and health support while embarking on a rewarding career.
Onboard Host: First-Class Rail Service & Sales employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboard Host: First-Class Rail Service & Sales
✨Tip Number 1
Get to know the company! Research East Midlands Trains and their values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of scenarios where you can demonstrate your ability to handle different situations with a smile. Role-playing with friends can help!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work as an Onboard Host.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on this opportunity!
We think you need these skills to ace Onboard Host: First-Class Rail Service & Sales
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to provide first-class service to our passengers!
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the responsibilities mentioned in the job description. We love seeing how you can contribute to our team at East Midlands Trains!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Make your application easy to read and straight to the point. We want to quickly understand why you’d be a great fit for the Onboard Host position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Derby Station.
How to prepare for a job interview at SSP Group
✨Know the Company
Before your interview, take some time to research the catering service provider. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Onboard Host, excellent customer service is key. Think of examples from your past experiences where you've gone above and beyond for a customer. Even if you don't have direct experience, consider situations where you've helped others or resolved conflicts.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Prepare by thinking about how you would handle various situations, such as dealing with difficult customers or managing stock under pressure. Practising these responses can help you feel more confident.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training processes, or growth opportunities within the company. This shows that you're not just interested in the job, but also in how you can grow with them.
