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For Companies At a Glance
- Tasks: Serve customers on trains, manage stock, and achieve sales targets.
- Company: Join East Midlands Trains, a leading provider of catering services in the UK railway industry.
- Benefits: Enjoy up to 75% discounts, flexible working, and comprehensive health support.
- Why this job: Gain valuable experience, enjoy a vibrant culture, and access career growth opportunities.
- Qualifications: No experience needed; just be 18+ and ready to learn!
- Other info: Receive rewards, recognition, and travel perks after probation.
PART TIME ON BOARD HOST – SHEFFIELD STATION
Join Rail Gourmet – Catered to You and Your Career!
Rail Gourmet UK is seeking a motivated individual to join our team as On Board Host for East Midlands Trains (EMR) at Sheffield Station. Pay Rate: £12.60 per hour, plus commission.
Hours: Part Time Permanent (16 hours/week)
Shifts: Varied between 6 am and 10.00 pm, including some weekends. We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently. No experience required; full training will be provided.
AS AN ON BOARD HOST YOU’LL:
REQUIREMENTS FOR ON BOARD HOST:
AS AN ON BOARD HOST WE WILL OFFER YOU: At Rail Gourmet, we don\’t just offer jobs; we provide dynamic career opportunities with a host of benefits:
Feel like you could belong at RG?
On Board Host employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Board Host
✨Tip Number 1
Familiarise yourself with the East Midlands Trains service and their customer service standards. Understanding their values and what they expect from an On Board Host will help you align your approach during interviews.
✨Tip Number 2
Practice your communication skills, as this role requires excellent interaction with passengers. Consider role-playing scenarios where you provide service or handle transactions to build your confidence.
✨Tip Number 3
Be prepared to discuss your adaptability in fast-paced environments. Think of examples from past experiences where you successfully managed changing situations or worked under pressure.
✨Tip Number 4
Show enthusiasm for the role and the company culture. Research SSP's commitment to diversity and employee support initiatives, and be ready to express how you can contribute to that positive environment.
We think you need these skills to ace On Board Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of an On Board Host. Highlight your adaptability and customer service skills in your application.
Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not directly related. Emphasise skills like teamwork, communication, and the ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for East Midlands Trains and how you can contribute to their commitment to outstanding customer service.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at SSP Group
✨Show Your Customer Service Skills
As an On Board Host, you'll be providing a service directly to passengers. Make sure to highlight any previous experience in customer service, even if it's informal. Demonstrating your ability to engage with people and handle transactions smoothly will impress the interviewers.
✨Emphasise Adaptability
The role requires working in a dynamic environment with varying shifts. Be prepared to discuss how you've adapted to changes in previous roles or situations. Sharing examples of your flexibility and ability to thrive under pressure will show that you're a great fit for the fast-paced nature of the job.
✨Familiarise Yourself with EMR Services
Research East Midlands Trains and their onboard services before the interview. Understanding their values and what they offer can help you tailor your answers and show genuine interest in the company. Mentioning specific services or initiatives during your interview can set you apart from other candidates.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Ask about training opportunities, team dynamics, or what a typical day looks like for an On Board Host. This not only demonstrates your interest but also gives you valuable insights.
