At a Glance
- Tasks: Join our night team to serve customers and keep the store running smoothly.
- Company: SSP partners with M&S, creating a vibrant retail environment.
- Benefits: Earn £12.40 per hour plus extra for night shifts, with discounts and training opportunities.
- Other info: Flexible shifts, great team spirit, and a chance to meet new people every night.
- Why this job: Perfect for night owls who thrive in a fast-paced, friendly atmosphere.
- Qualifications: Must be 18+, with a customer-first attitude and some retail experience.
The predicted salary is between 25 - 30 £ per hour.
About the Role
FULL-TIME NIGHT TEAM MEMBER - GATWICK SOUTH, M&S SIMPLY FOOD
Pay Rate: £12.40 per hour + an extra £1.20 per hour for hours worked between midnight and 6am, bringing your rate to £13.60 per hour.
Shift Pattern: Full-Time Nights (37.5hrs). Shifts between 10pm - 7am any 5 shifts out of 7. Working flexibly across weekdays, weekends, bank and public holidays.
Join our Retail Team where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!
About You
You love a fast-paced environment with friendly faces, and feel-good moments - retail at its best! Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts. Be able to legally work 37.5 hours at all times.
About the Team Member Role
- Display a 'customer first' attitude, no matter the task at hand.
- Handling deliveries, stock movement, stock handling, keeping shelves full, clean, and organised.
- Collaborate with colleagues to ensure smooth and efficient operations.
- Previous retail experience is desired.
As a Team Member We Will Offer You:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Apply today and start your exciting journey with SSP as a Retail Team Member! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Night Shift Team Member employer: SSP Group
SSP Group is an excellent employer that values innovation and collaboration, providing a dynamic work environment in the heart of the United Kingdom. With a strong focus on employee growth, you will have access to professional development opportunities and be part of a supportive culture that encourages creativity and teamwork. Join us to make a meaningful impact through strategic talent acquisition and branding initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift Team Member
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like SSP Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like SSP Group!
We think you need these skills to ace Night Shift Team Member
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at SSP Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at SSP Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show SSP Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at SSP Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
