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- Tasks: Engage with customers and create feel-good moments in a vibrant hospitality environment.
- Company: Join SSP, working with top brands like M&S and Starbucks at Newcastle Airport.
- Benefits: Earn £12.21 per hour plus extra for early shifts, with discounts and free parking.
- Why this job: Be part of an energetic team and make someone's day better every shift.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
- Other info: Enjoy award-winning training and health support in a diverse workplace.
The predicted salary is between 25000 - 30000 £ per year.
Fixed term contract from March until November 2026! Please note, this is a Full-Time role. Early shifts only with 4 am start.
Pay Rate: £12.21 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £13.41 per hour. Hours of operation are 4 am to 10 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Waiting Staff and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
As a Waiting Staff, you will believe in the power of people & believe that today is going to be a good day. You will be passionate and kind whilst always ensuring that all guests leave having had the best of times. 5 years of references and Criminal Record Check required. Due to some responsibilities within the Waiting Staff role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and be able to serve alcohol.
ABOUT THE WAITING STAFF ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
- Keeping all areas clean and tidy at all times.
AS A WAITING STAFF WE WILL OFFER YOU:
- Discounted Meal and free parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Waiting Staff in Newcastle upon Tyne employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff in Newcastle upon Tyne
✨Tip Number 1
Get to know the venue! Before your interview, pop into Queystone Bar & Kitchen and soak up the atmosphere. This will help you understand the vibe and show your enthusiasm for the role when you chat with the team.
✨Tip Number 2
Practice your people skills! As waiting staff, you'll be engaging with customers all day. Try role-playing with a friend or family member to get comfortable with handling different customer scenarios and showcasing your positivity.
✨Tip Number 3
Dress to impress! When you go for your interview, wear something smart-casual that reflects the hospitality vibe. It shows you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get you on board to create those feel-good moments for our customers.
We think you need these skills to ace Waiting Staff in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see your enthusiasm and passion for hospitality. Don’t be afraid to share a little about yourself and why you love making people’s days better.
Tailor Your Application: Make sure to tailor your application to the Waiting Staff role at Queystone Bar & Kitchen. Highlight any relevant experience you have in customer service or hospitality, and mention how you can contribute to creating those feel-good moments for our customers.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for someone who can engage with customers effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at SSP Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being Waiting Staff at Queystone Bar & Kitchen entails. Familiarise yourself with the responsibilities like engaging with customers and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
This job is all about creating feel-good moments for customers, so let your passion shine through during the interview. Share examples of how you've made someone's day better in previous roles or even in everyday situations. A positive attitude can go a long way!
✨Prepare for Early Starts
Since this role involves early shifts starting at 4 am, be ready to discuss your availability and how you plan to manage those hours. It’s a good idea to mention any previous experience with early starts or how you adapt your routine to fit this schedule.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they ensure a great customer experience. This shows that you’re engaged and serious about contributing to their team.
