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- Tasks: Lead a dynamic team in a fast-paced hospitality environment at Starbucks.
- Company: Join SSP, working with iconic brands in bustling locations.
- Benefits: Enjoy competitive pay, meal discounts, and award-winning training.
- Why this job: Make an impact daily while thriving in a vibrant atmosphere.
- Qualifications: Previous leadership experience in hospitality or retail preferred.
- Other info: Flexible hours with opportunities for personal and professional growth.
The predicted salary is between 27600 - 38400 £ per year.
Pay Rate: £13.30 per hour + an extra £1.50 per hour for hours worked between midnight and 6am. We have Full Time (30-40hrs) roles available. Hours of operation are 3am and 9pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it. 5 years of references and Criminal Record Check required. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE DUTY MANAGER ROLE
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in a busy Hospitality or Retail role is preferred.
AS A DUTY MANAGER WE WILL OFFER YOU
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager in Newcastle upon Tyne employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out SSP's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the action.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved problems under pressure. Be ready to share these experiences during your interview to demonstrate that you can handle the fast-paced environment at Starbucks.
✨Tip Number 3
Dress the part! While it’s important to be yourself, showing up looking smart and professional can make a great first impression. It shows you respect the role and are ready to step into the Duty Manager shoes.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Duty Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your enthusiasm for leading teams and delivering great service. We want to see how you can bring that energy to our bustling environment!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience in fast-paced settings and any leadership roles you've had. We appreciate when applicants take the time to connect their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and passion without sifting through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details directly. Plus, it shows you’re keen on joining our team at SSP. We can’t wait to hear from you!
How to prepare for a job interview at SSP Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with Starbucks and SSP's values. Understand their mission and how they operate. This will help you align your answers with what they’re looking for in a Duty Manager.
✨Show Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in a busy environment. Think about times when you’ve motivated your team or solved problems on the fly. This is crucial for a role that thrives on energy and customer service.
✨Emphasise Flexibility
Since the role requires working various shifts, highlight your availability and willingness to work during peak hours, including weekends and holidays. Show them you’re adaptable and ready to jump in whenever needed.
✨Ask Smart Questions
Prepare some thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
