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- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality brand with exciting partnerships.
- Benefits: Enjoy competitive pay, discounts, and award-winning training.
- Why this job: Be part of a dynamic team and make someone's day better.
- Qualifications: Must be 18+ with a passion for customer service.
- Other info: Flexible hours across weekdays and weekends in a diverse environment.
The predicted salary is between 12 - 16 £ per hour.
Pay Rates: 12.21 per hour.
We have Part Time (8hrs) roles available. Hours of operation are 8 am to 12 am. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
As a Team Member, you will believe in the power of people & believe that today is going to be a good day. You will be passionate and kind whilst always ensuring that all guests leave having had the best of times. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member in Manchester employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SSP and their brands. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of the buzz.
✨Tip Number 2
Practice your customer service skills! As a Team Member, you'll be engaging with customers all day. Think of examples from your past experiences where you've made someone's day better and be ready to share those stories during your chat with us.
✨Tip Number 3
Show off your enthusiasm! When you come in for your interview, let your passion for hospitality shine through. A positive attitude can go a long way in making a great impression, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join our team at Manchester Victoria Station.
We think you need these skills to ace Team Member in Manchester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about creating feel-good moments for our customers. A sprinkle of positivity can go a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Team Member role. We love seeing how you can contribute to our vibrant team at Manchester Victoria Station!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value diversity and want to know what makes you unique. Authenticity is key, so just be you!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. We can’t wait to hear from you!
How to prepare for a job interview at SSP Group
✨Know the Company
Before your interview, take some time to research SSP and their brands like M&S, Starbucks, and BrewDog. Understanding their values and what they stand for will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Team Member, enthusiasm is key! Be ready to share examples of how you've created positive experiences for customers in the past. Whether it’s a small act of kindness or going the extra mile, showcasing your passion for customer service will make you stand out.
✨Prepare for Teamwork Questions
Since collaboration is crucial in this role, expect questions about teamwork. Think of specific instances where you worked well with others to achieve a goal. Highlight your ability to communicate effectively and support your colleagues, as this will resonate with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it's the right fit for you too.