Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced hospitality environment at Heathrow Airport.
- Company: Join SSP and work with iconic brands like Starbucks and Burger King.
- Benefits: Earn £14.75 per hour, plus an extra £1.50 for night shifts, with great employee discounts.
- Why this job: Make an impact every day while enjoying a vibrant atmosphere and leadership opportunities.
- Qualifications: Previous experience in hospitality or retail leadership is preferred; must be 18+.
- Other info: Enjoy award-winning training and health support in a diverse team.
The predicted salary is between 13 - 16 £ per hour.
Pay Rate: £14.75 per hour + an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £16.25 per hour.
Hours of operation are 5am to 10pm. Working flexibly across weekdays, weekends, bank and public holidays.
Shift Times: 3:00am and 11:00pm.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
5 years of references and Criminal Record Check required. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE DUTY MANAGER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal and/or if you’ve tackled night shifts before, even better!
AS A DUTY MANAGER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager in Hounslow employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at SSP or similar venues. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've led teams in busy environments. Highlight your ability to keep the energy high and solve problems on the fly – that’s what they’re looking for!
✨Tip Number 3
Be flexible with your availability! Since the Duty Manager role involves various shifts, showing that you can work across weekdays, weekends, and even those late-night hours will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the perks we offer, like discounted meals and employee discounts!
We think you need these skills to ace Duty Manager in Hounslow
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your leadership skills and how you thrive in fast-paced environments. We want to see your enthusiasm for making an impact every day!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience, especially in leading teams and working in busy settings. We appreciate when applicants take the time to connect their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at SSP. We can’t wait to hear from you!
How to prepare for a job interview at SSP Group
✨Know the Role Inside Out
Before your interview, make sure you understand the Duty Manager role thoroughly. Familiarise yourself with the responsibilities like leading a team, managing operations, and delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team in a fast-paced environment. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. This will demonstrate your capability to inspire and manage others effectively.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, like a busy shift or a customer complaint. Think of real-life examples where you've tackled similar challenges and be ready to discuss your thought process and outcomes.
✨Emphasise Flexibility and Adaptability
The hospitality industry is all about being adaptable. Highlight your ability to work flexible hours, including nights and weekends, and share instances where you've thrived in dynamic environments. This will show that you're prepared for the demands of the role at SSP.
