Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide excellent customer service and ensure a smooth onboard experience for passengers.
- Company: Join TransPennine Express, a leading provider in the British Railway Industry.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training programmes.
- Why this job: Be part of a dynamic team and make a difference in passengers' journeys.
- Qualifications: Customer-facing experience and adaptability to fast-paced environments.
- Other info: Flexible part-time hours with opportunities for career growth.
The predicted salary is between 11 - 16 £ per hour.
On-Board Host for TransPennine Express (TPE) at Liverpool Lime Street Station.
Pay Rate: £***** per hour
Hours: Part Time (16 hours).
Shifts: Rotational shifts between 6am and 9pm, including some weekends.
Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over **** employees in the UK alone, we are committed to delivering a First-Class service consistently.
Ideally you will have at least 2 years working experience gained in a Customer Facing role within the Retail Leisure.
We provide dynamic career opportunities with a host of benefits:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
Health
On Board Host in England employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Board Host in England
✨Tip Number 1
Get to know the company! Research TransPennine Express and their values. When you show up for your interview, drop in some knowledge about their services and how you can contribute to their First-Class service. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with passengers, think of scenarios where you’ve gone above and beyond for a customer. Share these stories during your interview to highlight your experience in a customer-facing role.
✨Tip Number 3
Be flexible and ready to adapt! The job requires working various shifts, so be prepared to discuss your availability. Show that you’re willing to take on different hours and can handle the fast-paced environment they mention.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re tech-savvy and keen to join our team. Don’t miss out on the chance to land this exciting role!
We think you need these skills to ace On Board Host in England
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to provide excellent service, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to the On-Board Host role. Mention why you’re excited about working with TransPennine Express and how you fit into our dynamic team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at SSP Group
✨Know the Company
Before your interview, take some time to research TransPennine Express. Understand their values, services, and what makes them stand out in the railway industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As an On-Board Host, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Adaptability
Given the dynamic nature of the role, it's crucial to showcase your adaptability. Think of instances where you've successfully handled unexpected changes or challenges in a fast-paced environment. This will illustrate your ability to thrive under pressure and adjust to varying shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programs, team culture, or what a typical day looks like for an On-Board Host. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
