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- Tasks: Support the General Manager and lead a passionate team at Starbucks.
- Company: Join a global food travel expert with exciting brands.
- Benefits: Competitive salary, up to 50% colleague discount, flexible working, and wellbeing support.
- Why this job: Make a difference daily while delivering exceptional customer service.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Opportunities for development and a supportive, inclusive environment.
The predicted salary is between 24000 - 36000 £ per year.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant General Manager, you’ll be rewarded with a competitive salary of up to £30,000 p.a. and enjoy:
- Colleague discount - up to 50%
- Discounted parking while on shift
- 75% colleague discount when on shift
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational Assistant General Manager to join our team at Starbucks. You’ll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
As Assistant General Manager you’ll:
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
Please note that Edinburgh Airport is a secure environment, if successful you will have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations.
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
Assistant General Manager in Edinburgh employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the food and travel industry. A personal recommendation can go a long way in landing that Assistant General Manager role.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for food and travel shine through. Share your experiences and how they relate to the role – it’ll make you stand out!
✨Tip Number 3
Prepare for the interview by researching the company and its brands. Knowing about Starbucks and other partners will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant General Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and travel shine through! We want to see how excited you are about joining our team at Starbucks and making a difference in the customer experience.
Tailor Your CV: Make sure your CV is tailored to the Assistant General Manager role. Highlight your leadership experience and any relevant skills that match what we’re looking for. We love seeing how your background aligns with our values!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SSP Group
✨Know Your Brand
Before the interview, dive deep into Starbucks' values and mission. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Leadership Skills
As an Assistant General Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can inspire and mentor others.
✨Emphasise Adaptability
Working in a fast-paced environment like an airport means things can change quickly. Share specific instances where you've had to adapt to unexpected situations or challenges. Highlight your resilience and ability to maintain high standards under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.
