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- Tasks: Lead a dynamic team in a fast-paced hospitality environment, ensuring great service and positive vibes.
- Company: Join SSP, a leader in hospitality with iconic brands like Starbucks and Burger King.
- Benefits: Enjoy competitive pay, discounted meals, free bus travel, and employee discounts.
- Why this job: Make an impact daily while thriving in a vibrant atmosphere with award-winning training opportunities.
- Qualifications: Previous leadership experience in hospitality or retail is preferred; must be 18+ for certain tasks.
- Other info: Flexible hours available, including night shifts, with a focus on teamwork and customer satisfaction.
The predicted salary is between 28656 - 30000 £ per year.
DUTY MANAGER – TORTILLA, BRISTOL AIRPORT
Pay Rate: £13.80 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6AM, bringing your rate of pay to £15.30 per hour.
We have Full Time (30 hrs) roles available.
Hours of operation are 3 am and 11 pm . Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same – lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
- Hospitality moves fast – and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Team Leader role\’s got your name on it.
- 5 years of references and Criminal Record Check required.
- Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE DUTY MANAGER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you\’ve tackled night shifts before, even better!
AS A DUTY MANAGER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Free A1 (Bristol bus) & A3 Weston Super Mare bus), Discounted A4 (Bath bus).
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you\’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
#BG2
Duty Manager - Tortilla BRS employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Tortilla BRS
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially in fast-paced environments. Understanding the dynamics of busy shifts and customer service will help you stand out as a candidate who is ready to lead.
✨Tip Number 2
Highlight any previous experience in leadership roles, particularly in hospitality or retail. Be prepared to discuss specific examples of how you've successfully managed teams during busy periods.
✨Tip Number 3
Show your enthusiasm for working flexible hours, especially during early mornings or late nights. Mentioning your willingness to tackle night shifts can set you apart from other candidates.
✨Tip Number 4
Research SSP and their brands like Starbucks and Burger King. Being knowledgeable about the company and its values will demonstrate your genuine interest in the role and help you connect with the interviewers.
We think you need these skills to ace Duty Manager - Tortilla BRS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any leadership roles. Emphasise your ability to manage busy shifts and lead a team effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your leadership skills. Mention specific examples of how you've successfully managed teams or improved customer service in previous roles.
Highlight Flexibility: Since the role requires working flexible hours, make sure to mention your availability for various shifts, including nights and weekends. This shows your commitment and readiness for the demands of the job.
Prepare for the Interview: If you get called for an interview, be ready to discuss your previous experiences in detail. Think about scenarios where you solved problems on the fly or inspired your team during busy periods.
How to prepare for a job interview at SSP Group
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading a team in a fast-paced environment. Be prepared to share examples of how you've successfully led teams in the past, especially during busy shifts. Highlight your ability to motivate and inspire others.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and problem-solving on the fly. Think of specific instances where you've had to resolve issues under pressure. This will show your potential employer that you can handle the demands of the job.
✨Understand the Business
Familiarise yourself with SSP and its brands, as well as the hospitality industry as a whole. Being knowledgeable about their operations and values will demonstrate your genuine interest in the role and the company.
✨Prepare for Shift Work Questions
Since the role involves working flexible hours, including nights and weekends, be ready to discuss your availability and any previous experience with shift work. Show that you're adaptable and willing to meet the demands of the job.
