Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring great service and smooth operations at Starbucks.
- Company: Join SSP, a leader in hospitality with iconic brands across the UK & Ireland.
- Benefits: Enjoy competitive pay, employee discounts, and award-winning training opportunities.
- Why this job: Be part of a vibrant team, thrive in a fast-paced environment, and make a real impact.
- Qualifications: Must be 18+, with experience in hospitality or retail leadership preferred.
- Other info: Flexible hours available, including night shifts for extra pay.
Pay Rate: £13.11 per hour + an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £14.61 per hour.
We have Part Time (20 hrs) roles available. Hours of operation are 5am and 9pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Team Leader & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Team Leader role's got your name on it. Due to some responsibilities within the Team Leader role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM LEADER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal and/or if you've tackled night shifts before, even better!
AS A TEAM LEADER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you'll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Team Leader! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager - Starbucks employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Starbucks
✨Tip Number 1
Familiarise yourself with Starbucks' values and mission. Understanding their commitment to quality and customer service will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in hospitality or retail. Be ready to share specific examples of how you've successfully led a team during busy shifts, as this will demonstrate your capability for the role.
✨Tip Number 3
Prepare to discuss your problem-solving skills. As a Duty Manager, you'll need to think on your feet, so come equipped with examples of challenges you've faced in past roles and how you resolved them effectively.
✨Tip Number 4
Show enthusiasm for the role and the brand. Expressing your passion for coffee culture and customer service can set you apart from other candidates, making it clear that you're not just looking for any job, but specifically want to be part of the Starbucks team.
We think you need these skills to ace Duty Manager - Starbucks
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Duty Manager position at Starbucks. Highlight key skills such as leadership, customer service, and experience in hospitality.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or retail, especially any leadership roles. Use specific examples that demonstrate your ability to lead a team and handle busy shifts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership style. Mention why you want to work for Starbucks and how you can contribute to the team’s success.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a leadership role.
How to prepare for a job interview at SSP Group
✨Show Your Leadership Skills
As a Team Leader, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully led a team in a fast-paced environment, especially in hospitality or retail.
✨Emphasise Customer Service Experience
Customer service is at the heart of the role. Highlight any previous experience where you went above and beyond for customers, and be ready to discuss how you would inspire your team to do the same.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle busy shifts, resolve conflicts, or improve team performance under pressure.
✨Demonstrate Flexibility and Adaptability
The role requires working various shifts, including nights and weekends. Show your willingness to be flexible with your schedule and share any past experiences where you adapted to changing circumstances.
