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- Tasks: Lead a dynamic team, ensuring top-notch customer service in a fast-paced bar environment.
- Company: Join SSP, the global food travel experts with over 500 brands at airports and train stations.
- Benefits: Enjoy free parking, meal discounts, employee perks, and access to training and development programmes.
- Why this job: Perfect for those passionate about food and travel, offering growth in a diverse and inclusive culture.
- Qualifications: Previous supervisory experience in hospitality or retail is essential; must be 18+ to serve alcohol.
- Other info: Flexible shifts between 3 am and 11 pm, including weekends, with additional pay for late-night hours.
The predicted salary is between 26300 - 27600 £ per year.
Bar Duty Manager at Sable & Co, Liverpool Airport
Pay Rate: £12.63 per hour (From 1st April this will increase to £13.30 per hour) + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am. We offer additional service charge.
Shift pattern: Full Time, scheduled between 3 am and 11 pm, including weekends. Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations. Due to some responsibilities within the Bar Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. We’re seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment!
WHY JOIN SSP AS A BAR DUTY MANAGER?
- Free parking while on shifts.
- 75% discount on your meal while on shift.
- Service charge added to your monthly pay.
- Employee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply).
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme and Chef Academy.
- Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
AS A BAR DUTY MANAGER YOU'LL:
- Have previous experience working as a supervisor in hospitality or retail role.
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
- Coordinate team efforts. You’ll oversee the unit’s opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team’s success and delivering excellence in customer service.
Feel like you could belong at SSP? Apply now and start the best part of your journey as a Bar Duty Manager!
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.
Duty Manager - Juniper, Liverpool Airport employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Juniper, Liverpool Airport
✨Tip Number 1
Familiarise yourself with the specific brands and franchises SSP works with, such as Upper Crust and Starbucks. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Highlight any previous experience in hospitality or retail, especially in supervisory roles. Be prepared to discuss specific examples of how you've led a team or improved customer service in past positions.
✨Tip Number 3
Showcase your ability to work in a fast-paced environment by sharing stories of how you've successfully managed stress and maintained high service standards during busy periods.
✨Tip Number 4
Emphasise your commitment to inclusivity and team motivation. Prepare to discuss how you've recognised and celebrated exceptional service within your team, as this aligns with SSP's values.
We think you need these skills to ace Duty Manager - Juniper, Liverpool Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any supervisory roles. Emphasise skills that align with the responsibilities of a Bar Duty Manager, such as customer service excellence and team coordination.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and travel, as well as your leadership qualities. Mention specific examples of how you've driven success in previous roles and how you can contribute to the dynamic team at SSP.
Highlight Availability: Since the role requires flexibility with shifts, clearly state your availability in your application. Mention your willingness to work weekends and early morning shifts, as this shows your commitment to the role.
Prepare for References: As references from the last five years are required, reach out to former employers or colleagues in advance. Ensure they are prepared to speak positively about your work ethic and suitability for the Bar Duty Manager position.
How to prepare for a job interview at SSP Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for food and travel, as this role is all about creating memorable experiences for customers.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated colleagues and improved service standards.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of a Bar Duty Manager. Be ready to discuss how you would create a welcoming atmosphere, ensure operational excellence, and handle day-to-day queries from your team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in a fast-paced environment and how you would address them while maintaining excellent customer service.
