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- Tasks: Lead a dynamic team in a fast-paced hospitality environment at Burger King.
- Company: Join SSP, a leader in hospitality with iconic brands across the UK & Ireland.
- Benefits: Enjoy discounted meals, free parking, and employee discounts.
- Why this job: Make an impact daily while thriving in a vibrant atmosphere with great people.
- Qualifications: Must be 18+, with previous leadership experience in hospitality or retail.
- Other info: Flexible shifts available, including nights, weekends, and holidays.
The predicted salary is between 28000 - 32000 £ per year.
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DUTY MANAGER – BURGER KING AIRSIDE, STANSTED AIRPORT
Pay Rate: £14.30 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.80 per hour.
Shift Pattern: Full-Time (37.5 hrs). Shifts between 3am and midnight, any 5 shifts out of 7.Working flexiblyacross weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same – lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
- Hospitality moves fast – and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
- 5 years of references and Criminal Record Check required.
- Due to some responsibilities within the Duty Managerrole, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and sell alcohol.
ABOUT THE DUTY MANAGER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal!!
AS A DUTY MANAGER WE WILL OFFER YOU:
- Discounted Meal and free Parkingwhile on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Duty Manager - Burger King AS employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Burger King AS
✨Tip Number 1
Familiarise yourself with the specific challenges and dynamics of working in a fast-paced environment like an airport. Understanding the unique aspects of hospitality at such locations can give you an edge during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure situations. Be ready to discuss how you motivate staff and maintain a positive atmosphere during busy shifts.
✨Tip Number 3
Research SSP and their values, especially regarding customer service and team dynamics. Being able to align your personal values with theirs will demonstrate your commitment to the role and the company culture.
✨Tip Number 4
Network with current or former employees of SSP or Burger King to gain insights into the role and company expectations. This can provide you with valuable information that can help you stand out during the selection process.
We think you need these skills to ace Duty Manager - Burger King AS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any leadership roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific examples of how you've successfully led teams in busy environments and improved customer service.
Highlight Flexibility: Since the role requires working various shifts, emphasise your flexibility and willingness to work during weekends, bank holidays, and late-night hours. This shows you're committed to the role.
Prepare for the Interview: If invited for an interview, prepare by thinking about scenarios where you've solved problems on the fly or led a team through busy periods. Be ready to discuss your approach to customer service and team motivation.
How to prepare for a job interview at SSP Group
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading a team in a fast-paced environment. Be prepared to share examples of how you've successfully led teams in the past, especially during busy periods. Highlight your ability to motivate and inspire others.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and problem-solving on the fly. Think of specific instances where you've had to resolve issues under pressure. This will show your potential employer that you can handle the demands of the job.
✨Understand the Brand
Familiarise yourself with Burger King's values and customer service standards. During the interview, express your enthusiasm for the brand and how you can contribute to maintaining its reputation for great service.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your decision-making skills. Prepare for questions like how you would handle a difficult customer or manage a busy shift. Practising these scenarios can help you respond confidently.
