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- Tasks: Lead a dynamic team in a fast-paced hospitality environment, ensuring great service and positive vibes.
- Company: Join SSP, working with iconic brands like Starbucks and Burger King across the UK & Ireland.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training programs.
- Why this job: Make an impact daily while thriving in a vibrant atmosphere with diverse team members.
- Qualifications: Must be 18+, with experience in leading teams in busy hospitality or retail settings.
- Other info: Flexible hours available, including weekends and holidays, for a truly engaging work experience.
The predicted salary is between 20500 - 25000 £ per year.
DUTY MANAGER – OXFORD, GREGGS
Pay Rate: £13.11 per hour
We have Full Time (30 hrs) roles available.
Hours of operation are 5:30am to 10pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same – lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
- Hospitality moves fast – and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role\’s got your name on it.
- Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE DUTY MANAGER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you\’ve tackled night shifts before, even better!
AS A DUTY MANAGER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you\’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially the brands SSP works with like Starbucks and Burger King. Understanding their values and customer service expectations can give you an edge during interviews.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Tip Number 3
Show your enthusiasm for the role by researching SSP's company culture and values. Being able to articulate why you want to work for them and how you align with their mission can make a strong impression.
✨Tip Number 4
Prepare to discuss your flexibility regarding working hours, as the role requires availability across various shifts. Demonstrating your willingness to adapt can set you apart from other candidates.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Duty Manager position. Tailor your application to highlight relevant experience in hospitality or retail leadership.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in managing teams, particularly in fast-paced environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and leadership. Mention specific examples of how you've successfully led teams and improved customer service in previous roles. Make sure to convey your enthusiasm for joining SSP.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Manager role.
How to prepare for a job interview at SSP Group
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed a team in a busy environment, highlighting your problem-solving skills and ability to motivate others.
✨Understand the Brand
Familiarise yourself with SSP and its iconic brands like Starbucks and Burger King. Showing that you understand their values and customer service expectations will impress the interviewers and demonstrate your commitment to the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations in a fast-paced environment. Think about past experiences where you had to resolve conflicts or improve team performance, and be ready to discuss these in detail.
✨Emphasise Flexibility and Availability
Since the role requires working flexible hours, including weekends and holidays, make sure to express your willingness to adapt your schedule. Highlight any previous experience you have with varied shifts, as this will show you're prepared for the demands of the job.
