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- Tasks: Lead a dynamic team in a fast-paced hospitality environment at Cardiff Airport.
- Company: Join SSP and work with iconic brands like Starbucks and Burger King.
- Benefits: Earn up to £14.61 per hour, enjoy discounts, and receive award-winning training.
- Why this job: Make an impact every day while thriving in a vibrant atmosphere.
- Qualifications: Previous leadership experience in hospitality or retail is preferred.
- Other info: Flexible hours, health support, and opportunities for career growth.
The predicted salary is between 13 - 15 £ per hour.
Pay Rate: £13.11 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.61 per hour.
Hours of operation are 3am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it. 5 years of references and Criminal Record Check required. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE DUTY MANAGER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal and/or if you’ve tackled night shifts before, even better!
AS A DUTY MANAGER WE WILL OFFER YOU:
- Discounted Meal and free Parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager in Cardiff employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching SSP and their brands. Show us you know what makes them tick and how you can contribute to the buzz of hospitality leadership. Tailor your answers to reflect your experience in busy environments!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past where you've led a team through challenges. We want to see how you keep the energy high and inspire others, especially during those busy shifts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Cardiff Airport!
We think you need these skills to ace Duty Manager in Cardiff
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your leadership skills and how you thrive in fast-paced environments. We want to see your enthusiasm!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience, especially in leading teams and delivering great service. We appreciate when applicants take the time to align their skills with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at SSP. We can’t wait to hear from you!
How to prepare for a job interview at SSP Group
✨Know the Role Inside Out
Before your interview, make sure you understand the Duty Manager role thoroughly. Familiarise yourself with the responsibilities like leading a team, managing operations, and delivering great customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team in a fast-paced environment. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you kept the energy high and maintained a positive atmosphere during busy shifts.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you would handle specific challenges on the job. Think of scenarios where you've had to solve problems quickly and effectively. This will show that you can think on your feet and are ready for the dynamic nature of hospitality.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
