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- Tasks: Lead a dynamic team to deliver exceptional food and drink experiences.
- Company: Global food travel experts with a passion for delicious offerings.
- Benefits: Competitive salary, meal discounts, flexible working, and wellbeing support.
- Why this job: Make a real impact in the food industry while developing your leadership skills.
- Qualifications: Inspirational leadership and a passion for customer service.
- Other info: Join a diverse team with excellent career growth opportunities.
The predicted salary is between 28000 - 40000 £ per year.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As a General Manager, you’ll be rewarded with a competitive salary of up to £34,000 p.a. and enjoy:
- Discounted meal on shift
- Colleague discount - up to 50%
- Friends & Family discount up to 20% (T&C apply)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational leader to lead our team at Starbucks. You’ll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.
As General Manager you’ll:
- Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your teams knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the unit is in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
General Manager in Canterbury employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Canterbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams or improved operations in previous roles. This is your chance to shine as the inspirational leader they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference.
We think you need these skills to ace General Manager in Canterbury
Some tips for your application 🫡
Show Your Passion: Let your love for food and travel shine through in your application. We want to see how your enthusiasm aligns with our mission of providing the best food experiences, so don’t hold back!
Tailor Your CV: Make sure your CV highlights relevant experience that matches the General Manager role. We’re looking for leadership skills and operational excellence, so showcase your achievements in these areas.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be personal, be engaging, and connect your past experiences to what we do at SSP.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at SSP Group
✨Know Your Brands
Familiarise yourself with the brands you'll be working with, like Starbucks and Upper Crust. Understand their values, products, and customer service standards. This will show your passion for food and travel, and help you connect with the interviewers.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching techniques and how you've developed others' skills. This is crucial for a General Manager role, so make sure to demonstrate your ability to inspire and motivate.
✨Understand Operational Excellence
Brush up on operational strategies that drive sales and maximise profit. Be ready to discuss how you would implement these in the role. Showing that you can think strategically about business change plans will set you apart from other candidates.
✨Prioritise Safety and Compliance
Be prepared to talk about how you ensure safety and compliance in a fast-paced environment. Discuss any relevant experiences where you’ve implemented security measures or trained teams on legal trading practices. This will highlight your commitment to creating a safe workplace.