At a Glance
- Tasks: Engage with customers and create feel-good moments while collaborating with your team.
- Company: Join SSP, a vibrant hospitality brand at Bristol Airport.
- Benefits: Earn £12.90 per hour, plus extra for night shifts, with discounts and free transport.
- Why this job: Be part of an energetic team that makes every day a good day for customers.
- Qualifications: Must be 18+, with a passion for people and a positive attitude.
- Other info: Enjoy award-winning training and excellent career development opportunities.
The predicted salary is between 12 - 14 £ per hour.
Pay Rate: £12.90 per hour + an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £14.10 per hour. Hours of operation are 3 am to 11 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
As a Team Member, you will believe in the power of people and that today is going to be a good day. You will be passionate and kind whilst always ensuring that all guests leave having had the best of times. 5 years of references and a Criminal Record Check are required. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and be able to serve alcohol.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
- Food preparation tasks are involved.
- Cleaning duties to ensure a safe and welcoming environment for all customers.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal and free parking while on shifts.
- Free A1 (Bristol bus), A3 (Weston Super Mare bus), and A4 (Bath bus).
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member in Bristol employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SSP and their brands. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of the buzz.
✨Tip Number 2
Practice your customer service skills! As a Team Member, you'll be engaging with customers all day. Think about how you can create those feel-good moments and be ready to share examples of how you've done this in the past during your chat with us.
✨Tip Number 3
Be flexible and open-minded! The hours can vary, so showing that you're willing to work different shifts, including weekends and late nights, will make you stand out. We love team members who are adaptable and ready to jump in wherever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you're proactive and keen to join our team at Bristol Airport. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Team Member in Bristol
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about creating feel-good moments for our customers. A sprinkle of positivity can go a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Team Member role. We love seeing how you can contribute to our vibrant team at Bristol Airport!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our awesome team.
How to prepare for a job interview at SSP Group
✨Know the Company
Before your interview, take some time to research SSP and their brands like M&S and Starbucks. Understanding their values and what they stand for will help you connect your answers to their mission, showing that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Team Member, positivity is key! During the interview, let your enthusiasm shine through. Share examples of how you've created feel-good moments for customers in the past, and express your passion for hospitality. This will demonstrate that you embody the spirit they're looking for.
✨Prepare for Customer Scenarios
Expect questions about how you'd handle specific customer situations. Think of a few scenarios where you went above and beyond for a customer or resolved a tricky situation. This will show that you can engage with customers effectively and provide an outstanding experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if this is the right fit for you.