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For Companies At a Glance
- Tasks: Support the General Manager and inspire your team to deliver exceptional service.
- Company: Join a global leader in food travel with exciting brands.
- Benefits: Competitive salary, up to 50% colleague discount, flexible working, and wellbeing support.
- Why this job: Make a real impact every day while developing your leadership skills.
- Qualifications: Proven experience in team leadership and a passion for customer service.
- Other info: Diverse workplace with ongoing development opportunities and a supportive culture.
The predicted salary is between 24000 - 42000 £ per year.
About the Role
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant General Manager, you’ll be rewarded with a competitive salary of £30,000 p.a. and enjoy:
- Colleague discount - up to 50%
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational Assistant General Manager to join our team. You’ll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
As Assistant General Manager you’ll:
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
Assistant General Manager in Bristol employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Assistant General Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to customer service and team leadership. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Show your passion for food and travel during your interviews! Share your experiences and how they relate to the role. We want to see that you’re genuinely excited about being part of our team and making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant General Manager in Bristol
Some tips for your application 🫡
Show Your Passion: Let your love for food and travel shine through in your application. We want to see how your enthusiasm aligns with our mission of delivering exceptional food experiences.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Assistant General Manager role. We’re looking for leadership skills and a knack for customer service, so don’t hold back on showcasing those!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit. Be personal, be engaging, and let us know how you can inspire and lead our team to success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at SSP Group
✨Know Your Brands
Familiarise yourself with the brands mentioned in the job description, like Upper Crust and Starbucks. Understanding their values and what makes them unique will help you demonstrate your passion for food and travel during the interview.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you inspired your team or improved customer service, as this role requires strong leadership and mentoring abilities.
✨Emphasise Adaptability
Be ready to discuss times when you've had to adapt to changing circumstances. This role values resilience, so sharing stories that showcase your ability to handle challenges will resonate well with the interviewers.
✨Communicate Clearly
Practice clear and effective communication. Since the role involves mentoring and training, being able to articulate your thoughts and ideas concisely will be crucial. Consider doing mock interviews to refine your delivery.
