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- Tasks: Support the General Manager in delivering exceptional customer service and operational excellence.
- Company: Join a global food travel expert with over 500 brands.
- Benefits: Enjoy a competitive salary, discounts, flexible working, and wellbeing support.
- Why this job: Make a difference daily while inspiring your team and enhancing customer experiences.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Opportunities for personal development and a supportive, diverse work environment.
The predicted salary is between 28000 - 36000 £ per year.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant General Manager, you’ll be rewarded with a competitive salary of £32,000 p.a. and enjoy:
- Colleague discount - up to 50%
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational Assistant General Manager to join our team at Popeyes. You’ll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
As Assistant General Manager you’ll:
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
Assistant General Manager in Birmingham employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at SSP. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for food and travel during interviews. Share your experiences and how they relate to the role of Assistant General Manager. We want to see that spark!
✨Tip Number 3
Prepare some questions about the company culture and team dynamics. This shows you're genuinely interested and helps you figure out if it's the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our awesome team at Popeyes.
We think you need these skills to ace Assistant General Manager in Birmingham
Some tips for your application 🫡
Show Your Passion: Let your love for food and travel shine through in your application. We want to see how your enthusiasm aligns with our mission of delivering exceptional food experiences.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Assistant General Manager role. We’re looking for leadership skills and a knack for customer service, so don’t hold back on showcasing those!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit. Be personal, be engaging, and let us know how you can inspire and lead our team at Popeyes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at SSP Group
✨Know Your Brands
Familiarise yourself with the brands you'll be working with, like Upper Crust and Starbucks. Understanding their values and offerings will help you demonstrate your passion for food and travel during the interview.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and mentor others, as this role requires strong leadership to ensure exceptional customer service.
✨Emphasise Adaptability
Be ready to discuss situations where you've had to adapt quickly. The interviewers will want to see that you can handle challenges and remain resilient, especially in a fast-paced environment.
✨Communicate Clearly
Practice clear and effective communication. This is key for an Assistant General Manager role, so think about how you can convey your ideas succinctly and confidently during the interview.
