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- Tasks: Lead a dynamic team to deliver exceptional food and drink experiences.
- Company: Join the global food travel experts with over 500 brands.
- Benefits: Enjoy competitive salary, discounts, flexible working, and wellbeing support.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Opportunities for ongoing development and a supportive workplace culture.
The predicted salary is between 42000 - 58000 £ per year.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As a General Manager, you’ll be rewarded with a competitive salary of £35,000 p.a. and enjoy:
- Discounted meal on shift
- Colleague discount - up to 50%
- Friends & Family discount up to 20% (T&C apply)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational leader to lead our team at Starbucks. You’ll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.
As General Manager you’ll:
- Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your teams knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the unit is in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
General Manager in Bath employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the food and travel industry, especially those who work at companies you admire. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion! When you get an interview, let your love for food and travel shine through. Share personal stories or experiences that connect with the role – it makes you memorable!
✨Tip Number 3
Prepare for situational questions. Think about how you’d handle challenges as a General Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace General Manager in Bath
Some tips for your application 🫡
Show Your Passion: Let your love for food and travel shine through in your application. We want to see how your enthusiasm aligns with our mission of delivering exceptional experiences to customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in leadership and customer service. We’re looking for someone who can inspire and develop a team, so showcase those skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the General Manager role. Be genuine, share your story, and connect your experiences to what we do at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SSP Group
✨Know Your Stuff
Make sure you’re well-versed in the company’s brands and offerings. Familiarise yourself with their menu items, values, and recent news. This shows your passion for food and travel, which is key for a General Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve coached team members or driven sales. Be ready to discuss your approach to building strong relationships and managing diverse teams.
✨Understand Operational Excellence
Brush up on operational strategies that drive efficiency and customer satisfaction. Be prepared to discuss how you would implement change plans and resolve issues effectively, ensuring the unit runs smoothly and legally.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their approach to team development, customer service excellence, and how they measure success in their units. This shows you’re serious about making a difference.
