At a Glance
- Tasks: Support the General Manager and inspire your team to deliver exceptional customer service.
- Company: Join M&S Simply Food, a leader in food travel with a variety of brands.
- Benefits: Enjoy up to 50% discount, flexible working, and management bonuses.
- Other info: Be part of an inclusive workplace with ongoing development opportunities.
- Why this job: Make a real impact every day while developing your leadership skills.
- Qualifications: Proven experience in leading a team and excellent communication skills.
The predicted salary is between 24000 - 32000 £ per year.
About the Role
Assistant Store Manager – M&S Simply Food Brighton
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant Store Manager, you’ll be rewarded with a competitive salary up to £32,000 p.a and enjoy:
- Colleague discount - up to 50%
- 75% colleague discount when on shift
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational Assistant Store Manager to join our team at M&S Simply Food. You’ll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
As Assistant Store Manager you’ll:
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
Assistant Store Manager employer: SSP Group
At M&S Simply Food in Brighton, we pride ourselves on being a leading employer that values passion for food and exceptional customer service. Our supportive work culture fosters personal and professional growth through ongoing development opportunities, flexible working arrangements, and a strong commitment to employee wellbeing. With competitive salaries, generous discounts, and a diverse range of networks, we create an inclusive environment where every team member can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the company! Research M&S Simply Food and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! As an Assistant Store Manager, you'll need to inspire your team and deliver outstanding service. Think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Be ready to talk about teamwork! We want to hear how you've led a team or mentored others. Share specific stories that highlight your leadership style and how you motivate those around you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the M&S family!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for food and travel shine through! We want to see how your enthusiasm aligns with our mission at M&S Simply Food.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the Assistant Store Manager role. We’re looking for leadership skills and a knack for customer service, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we want to know how you can inspire and lead our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at SSP Group
✨Know Your Brands
Familiarise yourself with the brands SSP works with, especially M&S and other franchises. Show your passion for food and travel by discussing your favourite products or experiences related to these brands during the interview.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and mentor others, as this role requires you to support the General Manager and motivate your team.
✨Customer Service Focus
Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond for customers, as this will resonate well with the interviewers looking for someone who can enhance customer loyalty.
✨Adaptability is Key
Showcase your adaptability and resilience by sharing stories of how you've handled challenging situations in previous roles. This will demonstrate that you're prepared to tackle the dynamic environment of a busy store.
