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- Tasks: Engage with customers and ensure a clean, welcoming environment while collaborating with your team.
- Company: Join SSP, the global food travel experts, serving delicious options at airports and train stations.
- Benefits: Enjoy free parking, meal discounts, employee perks, and access to health and wellbeing support.
- Why this job: Experience dynamic challenges in a fast-paced environment while making a real difference in customer service.
- Qualifications: Applicants must be 18+ and provide references for the last 5 years.
- Other info: Flexible shifts between 2 am and midnight, with opportunities for growth and development.
Pay Rate: From 1st of April pay rate is £12.90 + As a little incentive, you will earn an extra £1.20 for hours worked between midnight and 6 AM, bringing your rate of pay to £14.10 per hour.
Shift pattern: Scheduled between 2 am and midnight, including weekends. 20-30 hours per week.
Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millies Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
Join our dynamic team as a valued Team Member, where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference!
WHY JOIN SSP AS A TEAM MEMBER?
- Free parking whilst on shift.
- 75% discount on your meal while on shift.
- Free A1 (Bristol bus) & A3 Weston Super Mare bus), Discounted A4 (Bath bus).
- Employee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. T&C apply.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme and Chef Academy.
- Help@Hand App: from shopping discounts, GP appointments, 24/7 helpline to financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millies Cookies Ice off Challenge.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
AS A TEAM MEMBER YOU’LL:
- Engage with customers and provide an outstanding customer experience.
- Ensure a clean, safe and welcoming environment.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.
Feel like you could belong at SSP? Apply now and start the best part of your journey as a Team Member!
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Team Member - Ritazza, Bristol Airport in Bristol employer: SSP Group plc
Contact Detail:
SSP Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Ritazza, Bristol Airport in Bristol
✨Tip Number 1
Familiarise yourself with the specific shift patterns and peak hours at Bristol Airport. Being knowledgeable about when the busiest times are can help you demonstrate your understanding of the role during any informal conversations or interviews.
✨Tip Number 2
Show your passion for food and travel by engaging with the brands SSP works with. Mentioning your favourite products or experiences from places like Upper Crust or Starbucks can make you stand out as a candidate who truly connects with the company's mission.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments and customer service scenarios. Think of specific examples from past experiences where you excelled in teamwork or provided exceptional service, as this aligns perfectly with the role's requirements.
✨Tip Number 4
Network with current or former employees of SSP if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're preparing for your application and potential interview.
We think you need these skills to ace Team Member - Ritazza, Bristol Airport in Bristol
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position at Caffe Ritazza. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Create a CV that showcases your customer service experience, teamwork skills, and any relevant food or hospitality background. Make sure to include your availability for shifts, especially during the specified hours.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and travel, and explain why you want to work at SSP. Mention how your values align with their commitment to exceptional customer service and teamwork.
Prepare for References: Since references from the last five years are required, reach out to previous employers or colleagues in advance to ask for their permission. Ensure they can provide positive feedback about your work ethic and customer service skills.
How to prepare for a job interview at SSP Group plc
✨Show Your Passion for Food and Travel
Make sure to express your enthusiasm for food and travel during the interview. Share any personal experiences or stories that highlight your love for these areas, as this aligns perfectly with the company's mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Team Member at Caffe Ritazza.
✨Be Ready for Shift Flexibility
Since the role requires working various shifts, including early mornings and weekends, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the shift patterns required by the company.
✨Understand the Company Culture
Familiarise yourself with SSP's values and culture before the interview. Be ready to discuss how you can contribute to their commitment to diversity and inclusion, as well as how you embody teamwork and innovation.
