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- Tasks: Engage with customers and ensure a clean, welcoming environment while collaborating with your team.
- Company: Join SSP, the global food travel experts, serving delicious options at airports and train stations.
- Benefits: Enjoy free parking, 75% meal discounts, and up to 50% off at various brands.
- Why this job: Experience dynamic challenges in a fast-paced environment while making a real difference in customer service.
- Qualifications: Must be 18+ for certain tasks; references required for the last 5 years.
- Other info: Participate in fun activities like barista competitions and enjoy continuous growth opportunities.
Pay Rate: £12.40 per hour + an extra £1.20 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £13.60 per hour.
Shift pattern: Scheduled between 3 am and midnight, including weekends.
Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
If you're passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millies Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
Join our dynamic team as a valued Team Member, where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference!
WHY JOIN SSP AS A TEAM MEMBER?
- Free parking whilst on shift
- 75% discount on your meal while on shift
- Employee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. T&C apply.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme and Chef Academy.
- Help@Hand App: from shopping discounts, GP appointments, 24/7 helpline to financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millies Cookies Ice off Challenge.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
AS A TEAM MEMBER YOU'LL:
- Engage with customers and provide an outstanding customer experience.
- Ensure a clean, safe and welcoming environment.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.
Feel like you could belong at SSP? Apply now and start the best part of your journey as a Team Member!
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Team Member - Greggs, Cardiff Airport in Barry, South Glamorgan employer: SSP Group plc
Contact Detail:
SSP Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs, Cardiff Airport in Barry, South Glamorgan
✨Tip Number 1
Familiarise yourself with the brands and products offered by SSP, especially those at Cardiff Airport. Knowing the menu and being able to discuss your favourite items can show your passion for food and travel during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or fast-paced environments. Be ready to share specific examples of how you've handled challenging situations or provided exceptional service to customers.
✨Tip Number 3
Prepare to discuss your availability, especially for early morning or late-night shifts. Being flexible with your hours can make you a more attractive candidate, given the shift patterns mentioned in the job description.
✨Tip Number 4
Research the company culture at SSP and be ready to express how your values align with theirs. Showing that you understand their commitment to diversity and inclusion can set you apart from other candidates.
We think you need these skills to ace Team Member - Greggs, Cardiff Airport in Barry, South Glamorgan
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position at Greggs. Highlight your passion for food and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or food-related roles. Emphasise any teamwork and communication skills that align with the dynamic environment at SSP.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Greggs and how you can contribute to their mission of providing exceptional customer service.
Prepare for References: Since references from the last five years are required, reach out to previous employers or colleagues who can vouch for your skills and work ethic. Ensure they are ready to provide positive feedback when contacted.
How to prepare for a job interview at SSP Group plc
✨Show Your Passion for Food and Travel
Since the role is at Greggs in an airport, it's essential to express your enthusiasm for food and travel during the interview. Share any relevant experiences or stories that highlight your love for customer service in a fast-paced environment.
✨Demonstrate Teamwork Skills
As a Team Member, collaboration is key. Be prepared to discuss examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive work atmosphere.
✨Understand the Importance of Customer Service
Exceptional customer service is at the heart of this role. Think of specific instances where you went above and beyond for a customer. This will show that you understand the expectations and are ready to deliver.
✨Be Ready for Shift Flexibility
The job requires working various shifts, including early mornings and weekends. Be honest about your availability and willingness to adapt to different schedules, as this is crucial for the role.
