At a Glance
- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality brand with exciting partnerships.
- Benefits: Enjoy discounted meals, employee discounts, and health support.
- Other info: Flexible hours with opportunities for training and development.
- Why this job: Be part of a dynamic team and make someone's day better.
- Qualifications: Must be 18+ with a passion for customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
- TEAM MEMBER – VICTORIA STATION, UPPER CRUST & WEST CORNWALL PASTY
- Pay Rate: £12.71 per hour
We have Full Time (30hrs) roles available.
Hours of operation
: 5:45am to 1:00am. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality!
SSP works with brilliant brands like M&S, Starbucks, Burger King and Brew Dog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland.
Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel‑good moments for our customers.
Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
About you
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
- About the Team Member role
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
- As a Team Member we will offer you
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award‑winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SSP Group plc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SSP Group plc
Don't be shy about reaching out to SSP Group plc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SSP Group plc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SSP Group plc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
