At a Glance
- Tasks: Serve customers, keep shelves stocked, and collaborate with a friendly team.
- Company: Join SSP at M&S in Stansted Airport for a vibrant retail experience.
- Benefits: Earn £13.35 per hour plus extra for night shifts, employee discounts, and meal perks.
- Other info: Enjoy award-winning training and career development opportunities.
- Why this job: Perfect for those who thrive in fast-paced environments and love meeting new people.
- Qualifications: Retail experience preferred; must be 18+ to handle certain tasks.
FULL-TIME RETAIL TEAM MEMBER – M&S, STANSTED AIRPORT
Pay Rate: £13.35 per hour + As a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.55 per hour!
Working flexibly 30 hours per week, 5 days out of 7, between hours 5am - midnight across weekdays, weekends, bank and public holidays.
Join our Retail Team where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!
ABOUT YOU:
You love a fast-paced environment with friendly faces, and feel-good moments – retail at its best! Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and sell alcohol.
ABOUT THE RETAIL TEAM MEMBER ROLE:
- Display a 'customer first' attitude, no matter the task at hand.
- Stock handling, keeping shelves full, clean, and organised.
- Collaborate with colleagues to ensure smooth and efficient operations.
- Previous retail experience is desired.
AS A RETAIL TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Apply today and start your exciting journey with SSP as a Retail Team Member! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member in Stansted Mountfitchet employer: SSP Group plc
At SSP, we pride ourselves on being an excellent employer, offering a vibrant work culture at Stansted Airport where every day is filled with energy and opportunities to connect with diverse customers. Our commitment to employee growth is evident through award-winning training and development programmes, alongside attractive benefits like discounted meals and employee discounts, making it a rewarding place to build your career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Stansted Mountfitchet
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like SSP Group plc, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like SSP Group plc!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at SSP Group plc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at SSP Group plc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show SSP Group plc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at SSP Group plc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
