Seasonal Duty Manager - Cardiff Airport
Seasonal Duty Manager - Cardiff Airport

Seasonal Duty Manager - Cardiff Airport

Rhoose Seasonal 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in a fast-paced airport environment, ensuring excellent customer service.
  • Company: Join SSP, a global leader in hospitality and retail, serving top brands at Cardiff Airport.
  • Benefits: Enjoy flexible hours, competitive pay, and the chance to work with exciting food brands.
  • Why this job: Perfect for those who thrive in vibrant settings and want to make travellers' experiences memorable.
  • Qualifications: No prior experience needed; just bring your passion and enthusiasm for customer service!
  • Other info: This is a seasonal role, ideal for students looking for summer work.

The predicted salary is between 24000 - 36000 £ per year.

Join our SSP Team at Cardiff Airport. Exciting Summer Opportunities Await!

As a global leader in the Hospitality and Retail sector, we work with brands like M&S Simply Food, Starbucks, Burger King, and Leon to support hungry travellers in airports, train stations, and motorway services across the UK.

We're looking for talented, passionate seasonal Duty Managers.

Seasonal Duty Manager - Cardiff Airport employer: SSP Group plc

At SSP, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and innovation at Cardiff Airport. Our employees enjoy competitive benefits, including flexible working hours and opportunities for professional growth within a global network of renowned brands. Join us this summer to be part of a dynamic team that not only serves hungry travellers but also fosters a supportive environment where your contributions are recognised and rewarded.
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Contact Detail:

SSP Group plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Seasonal Duty Manager - Cardiff Airport

✨Tip Number 1

Familiarise yourself with the brands we work with, like M&S Simply Food and Starbucks. Understanding their values and customer service expectations will help you stand out during interviews.

✨Tip Number 2

Highlight any previous experience in hospitality or retail management when networking. Connect with current or former employees on platforms like LinkedIn to gain insights and potentially get a referral.

✨Tip Number 3

Prepare for situational questions by thinking of examples where you've successfully managed a team or resolved conflicts. This will demonstrate your leadership skills and ability to handle pressure.

✨Tip Number 4

Show enthusiasm for the role and the company during any interactions. A positive attitude can make a significant difference and leave a lasting impression on hiring managers.

We think you need these skills to ace Seasonal Duty Manager - Cardiff Airport

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Time Management
Communication Skills
Problem-Solving Skills
Operational Knowledge of Hospitality
Sales and Marketing Awareness
Adaptability to Fast-Paced Environments
Financial Acumen
Health and Safety Compliance
Inventory Management
Staff Training and Development

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Duty Manager at Cardiff Airport. Tailor your application to highlight relevant experience in hospitality and retail.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous management roles or experience in fast-paced environments, especially in hospitality or retail. Use specific examples to demonstrate your skills.

Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the role and the company. Mention why you want to work at SSP and how your values align with theirs.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at SSP Group plc

✨Know the Brands

Familiarise yourself with the brands SSP works with, such as M&S Simply Food, Starbucks, and Burger King. Understanding their values and customer service expectations will help you demonstrate your alignment with the company's mission during the interview.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service efficiency. This will show your potential employer that you're ready for the role.

✨Emphasise Customer Service

In the hospitality sector, exceptional customer service is key. Be ready to discuss how you've handled difficult customer situations in the past and what strategies you used to ensure customer satisfaction. This will highlight your suitability for a role that revolves around serving travellers.

✨Prepare Questions

Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.

Seasonal Duty Manager - Cardiff Airport
SSP Group plc
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