At a Glance
- Tasks: Lead a dynamic team at Starbucks, ensuring great service and a positive atmosphere.
- Company: Join SSP, a leader in hospitality with iconic brands like Starbucks and Burger King.
- Benefits: Earn £13.75 per hour, plus an extra £1.50 for night shifts, with great employee discounts.
- Other info: Flexible hours, award-winning training, and excellent career growth opportunities await you!
- Why this job: Make an impact every day in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in busy coffee shops and a passion for leading teams is desired.
The predicted salary is between 13.75 - 13.75 £ per hour.
Pay Rate: Rate of pay is £13.75 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour. Hours of operation are 2am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU: Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it. Experience working in busy coffee shop is desired. 5 years of references and Criminal Record Check required. Due to some responsibilities within the Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE SUPERVISOR ROLE: Take ownership of opening, closing, and daily operations while solving problems on the fly. Lead your team through busy shifts, keeping the energy high and the atmosphere positive. Inspire your team to deliver great customer service, be the go-to person for customer and team queries. Results-focused, staying informed about unit performance and championing improvements. Previous experience leading a team in busy Hospitality/coffee shop is ideal and/or if you’ve tackled night shifts before, even better!
AS A SUPERVISOR WE WILL OFFER YOU: Discounted meal and discounted parking while on shifts. Employee Discounts. Friends and Family Discount App. Award-winning training, apprenticeships and development programs. Health & Wellbeing Support. A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Supervisor! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Supervisor- Starbucks in Leeds employer: SSP Group plc
At SSP, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on energy and teamwork. As a Supervisor at our Starbucks location in Leeds Bradford Airport, you'll enjoy competitive pay rates, flexible working hours, and a range of employee benefits including discounted meals and comprehensive training programmes to support your career growth. Join us to lead a passionate team in a dynamic environment where no two days are the same, and make a meaningful impact in the world of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor- Starbucks in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SSP Group plc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SSP Group plc
Don't be shy about reaching out to SSP Group plc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor- Starbucks in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SSP Group plc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SSP Group plc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
