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- Tasks: Lead a dynamic team at Burger King, ensuring top-notch service and operational excellence.
- Company: Join SSP, the global food travel experts with over 500 brands.
- Benefits: Enjoy up to 50% discount, flexible working, and management bonuses.
- Why this job: Make a daily impact while developing your leadership skills in a vibrant environment.
- Qualifications: Looking for an inspirational leader with a passion for food and customer service.
- Other info: We celebrate diversity and offer ongoing development opportunities.
The predicted salary is between 24000 - 40000 £ per year.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our creations like Upper Crust, Millies Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As a General Manager, you'll be rewarded with a competitive salary of up to £40,000 p.a and enjoy:
- Colleague discount - up to 50%
- Flexible working
- 75% colleague discount when on shift
- Management bonus scheme
- Help at Hand - which includes access to digital GPs, 24/7 helpline for you & family
- Friends & Family discount 20% (T&C apply, not all brands included)
- Wellbeing support through Retail Trust and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We're looking for an inspirational leader to lead our team at our Burger King. You'll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.
As General Manager you'll:
- Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your team's knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the unit is in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
General Manager employer: SSP Group plc
Contact Detail:
SSP Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Burger King brand and its values. Understanding their mission and customer service standards will help you align your leadership style with what they expect from a General Manager.
✨Tip Number 2
Network with current or former employees of Burger King or similar fast-food establishments. They can provide valuable insights into the company culture and expectations, which can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving sales. Be ready to share specific examples of how you've successfully led a team to achieve operational excellence and improve customer satisfaction.
✨Tip Number 4
Showcase your passion for food and travel during your interactions with us. This role is about more than just management; it's about creating memorable experiences for customers, so let that enthusiasm shine through!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a General Manager at Burger King. Highlight your leadership skills and experience in managing teams in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in the food and hospitality industry. Emphasise your achievements in team management, customer service, and operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and travel, as well as your leadership style. Mention specific examples of how you've successfully led teams and improved customer satisfaction.
Showcase Your Skills: In your application, highlight key skills such as coaching, stakeholder management, and problem-solving. Use concrete examples to demonstrate how these skills have contributed to your previous roles.
How to prepare for a job interview at SSP Group plc
✨Show Your Passion for Food and Travel
As a General Manager at Burger King, it's essential to convey your enthusiasm for food and travel during the interview. Share personal experiences that highlight your love for the industry and how it aligns with the company's mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss your approach to coaching and developing team members, as well as how you handle challenges and drive performance.
✨Understand the Brand and Its Values
Familiarise yourself with Burger King's brand values and offerings. Be ready to discuss how you can enhance the customer experience and contribute to the brand's reputation for quality and service.
✨Prepare for Operational Questions
Expect questions related to operational excellence and sales growth. Think about strategies you've implemented in previous roles to improve efficiency and profitability, and be prepared to share these insights.
