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- Tasks: Serve delicious coffee and create memorable customer experiences at Birmingham Airport.
- Company: Join SSP, a global leader in food travel with exciting brands like Starbucks and Millies Cookies.
- Benefits: Enjoy 75% off meals, employee discounts, and access to health and wellbeing support.
- Why this job: Be part of a vibrant team that values diversity, creativity, and a passion for coffee.
- Qualifications: Previous barista experience preferred; must be 18+ to serve alcohol.
- Other info: Flexible shifts available, including night hours with extra pay incentives.
Pay Rate: £12.40 per hour + an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour.
Shifts Pattern: Scheduled between 2:30 am - 11:00 pm, including weekends.
Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations. Due to some responsibilities within the Barista role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol. Previous experience in a Barista role is desired.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millies Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & Brew Dog. At Starbucks, you’ll be a part of a global community that values passion, connection, and a love for great coffee. Join us at Starbucks, where your role is more than a job; it’s an opportunity to be a barista, artist, and ambassador of our coffee culture.
WHY JOIN SSP AS A BARISTA?
- 75% discount on your meal while on shift.
- Employee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply).
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme and Chef Academy.
- Help@Hand App: from shopping discounts, GP appointments, 24/7 helpline to financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millies Cookies Ice off Challenge.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
AS A BARISTA YOU’LL:
- Engage with customers and provide an outstanding customer experience.
- Ensure a clean, safe and welcoming environment.
- Collaborate with team members to ensure smooth and efficient operations.
- Bring the SSP values to life.
Feel like you could belong at SSP? Apply now and start the best part of your journey as a Barista! SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Experienced Barista - BHX Starbucks AS in Birmingham employer: SSP Group plc
Contact Detail:
SSP Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Barista - BHX Starbucks AS in Birmingham
✨Tip Number 1
Familiarise yourself with Starbucks' menu and their coffee culture. Being knowledgeable about their products will not only impress during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your previous barista experience by preparing specific examples of how you provided excellent customer service or handled busy shifts. This will demonstrate your capability to thrive in a fast-paced environment.
✨Tip Number 3
Network with current or former employees of Starbucks, especially those who have worked at the Birmingham International Airport location. They can provide valuable insights into the work culture and expectations.
✨Tip Number 4
Be prepared for the unique shift patterns, especially the early morning and late-night hours. Showing flexibility and a positive attitude towards these shifts can set you apart from other candidates.
We think you need these skills to ace Experienced Barista - BHX Starbucks AS in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a barista. Include specific skills related to coffee preparation, customer service, and any relevant certifications. Tailoring your CV to the job description will help you stand out.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for coffee and customer service. Mention why you want to work at Starbucks specifically and how your values align with those of SSP. Be sure to include examples of your previous experience in similar roles.
Prepare for References: Since the company requires references for the last five years, reach out to former employers or colleagues who can vouch for your skills and work ethic. Inform them that they may be contacted and ensure they are prepared to provide a positive reference.
Check Your Application for Accuracy: Before submitting your application, double-check all information for accuracy. Ensure that your contact details are correct and that you've included all required documents. A well-presented application reflects your attention to detail.
How to prepare for a job interview at SSP Group plc
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the barista culture during the interview. Share any personal experiences or stories that highlight your enthusiasm for crafting the perfect cup, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Since engaging with customers is a key part of the role, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Starbucks Products
Take some time to learn about the different drinks and food items offered at Starbucks. Being knowledgeable about their menu will not only impress the interviewers but also show that you're genuinely interested in the brand.
✨Prepare for Teamwork Questions
Collaboration is essential in a busy environment like an airport café. Be ready to discuss your experience working in teams, how you handle conflicts, and how you contribute to a positive team atmosphere.
