Duty Manager - Tortilla T1 AS
Duty Manager - Tortilla T1 AS

Duty Manager - Tortilla T1 AS

Stansted +1 Full-Time No home office possible
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At a Glance

  • Tasks: Lead the team at Tortilla, ensuring smooth operations and excellent customer service.
  • Company: Join Tortilla, a vibrant and popular Mexican restaurant chain at Stansted Airport.
  • Benefits: Earn £13.80 per hour, plus an extra £1.50 for night shifts, totalling £15.30.
  • Why this job: Be part of a dynamic team in a fast-paced environment with great growth opportunities.
  • Qualifications: Must provide references for the last 5 years and pass a Criminal Record Check.
  • Other info: Shifts run from 3:00 AM to 11:00 PM, perfect for early risers!

Duty Manager at Tortilla, Stansted Airport.

Pay Rate: £13.80 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.30 per hour.

Shift Pattern: 3:00 AM to 11:00 PM.

Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security.

Locations

Stansted Essex

Duty Manager - Tortilla T1 AS employer: SSP Group plc

At Tortilla, located in the bustling environment of Stansted Airport, we pride ourselves on being an exceptional employer that values our team members. With competitive pay rates and additional incentives for night shifts, we foster a supportive work culture that encourages personal and professional growth. Our commitment to employee development, coupled with the unique experience of working in an airport setting, makes Tortilla a rewarding place to build your career.
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Contact Detail:

SSP Group plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager - Tortilla T1 AS

✨Tip Number 1

Familiarise yourself with the specific operations of Tortilla, especially in a busy environment like Stansted Airport. Understanding their menu and customer service expectations can give you an edge during interviews.

✨Tip Number 2

Highlight any previous experience in a fast-paced food service environment. Be ready to discuss how you've handled busy shifts or managed teams effectively, as this will be crucial for a Duty Manager role.

✨Tip Number 3

Prepare to demonstrate your knowledge of airport security protocols. Since you'll need to undergo a Criminal Record Check, showing that you're aware of and can comply with these regulations will reassure employers of your suitability.

✨Tip Number 4

Network with current or former employees of Tortilla or similar establishments at the airport. They can provide insights into the company culture and what the hiring managers are looking for, which can help you tailor your approach.

We think you need these skills to ace Duty Manager - Tortilla T1 AS

Leadership Skills
Customer Service Skills
Time Management
Problem-Solving Skills
Communication Skills
Team Management
Conflict Resolution
Attention to Detail
Adaptability
Operational Knowledge of Airport Procedures
Health and Safety Awareness
Ability to Work Under Pressure
Flexibility in Shift Patterns
Basic Financial Management

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Duty Manager at Tortilla. Highlight your experience in managing teams, customer service, and any relevant skills that align with the job description.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills for the Duty Manager position. Emphasise any previous roles in hospitality or management, and include specific achievements that demonstrate your capability.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Tortilla and how your background makes you a great fit for the position.

Prepare for References and Background Checks: Since the role requires references for the last 5 years and a Criminal Record Check, gather your references in advance and ensure they are aware they may be contacted. Be prepared to provide any necessary documentation for the background check.

How to prepare for a job interview at SSP Group plc

✨Know the Company

Before your interview, take some time to research Tortilla and its values. Understanding their mission and what they stand for will help you align your answers with their expectations.

✨Highlight Relevant Experience

As a Duty Manager, you'll need to showcase your leadership skills and experience in managing teams. Be ready to discuss specific examples from your past roles that demonstrate your ability to handle challenges effectively.

✨Prepare for Scenario Questions

Expect to be asked how you would handle various situations that may arise during your shift. Think about potential scenarios related to customer service, team management, and conflict resolution, and prepare your responses.

✨Emphasise Flexibility and Availability

Given the shift pattern of 3:00 AM to 11:00 PM, it's important to express your willingness to work these hours. Highlight any previous experience working unconventional hours and your adaptability to different schedules.

Duty Manager - Tortilla T1 AS
SSP Group plc
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