At a Glance
- Tasks: Lead the team at Starbucks, ensuring smooth operations and excellent customer service.
- Company: Join the iconic Starbucks brand at Newcastle Airport, known for its coffee culture.
- Benefits: Earn £13.11 per hour, plus an extra £1.50 for night shifts; enjoy flexible full-time hours.
- Why this job: Be part of a vibrant team in a fast-paced environment with opportunities for growth.
- Qualifications: No specific experience required, just a passion for coffee and great customer service.
- Other info: Must provide references for the last 5 years; weekend availability is essential.
Duty Manager at Starbucks, Newcastle Airport
Pay Rate: £13.11 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.61 per hour.
Shift pattern: Full Time (up to 40 hours), scheduled between 3:00 am and 21:00 pm, including weekends.
Successful candidates will be required to provide references for the last 5 years.
Duty Manager - Starbucks T1 AS employer: SSP Group plc
Contact Detail:
SSP Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Starbucks T1 AS
✨Tip Number 1
Familiarise yourself with Starbucks' values and mission. Understanding what the company stands for will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your experience in managing teams or working in fast-paced environments. As a Duty Manager, you'll need to demonstrate your ability to lead effectively, so be ready to share specific examples from your past roles.
✨Tip Number 3
Prepare to discuss your availability and flexibility, especially since the shifts can start as early as 3:00 am. Being open about your willingness to work weekends and unusual hours can set you apart from other candidates.
✨Tip Number 4
Network with current or former Starbucks employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Duty Manager - Starbucks T1 AS
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Duty Manager at Starbucks. Highlight your relevant experience in customer service and team management in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the Duty Manager position. Emphasise any previous roles in hospitality or management, and include specific examples of how you've successfully led a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Starbucks and how your values align with theirs. Be sure to address your availability for the shift patterns mentioned.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a managerial role.
How to prepare for a job interview at SSP Group plc
✨Know Your Coffee
As a Duty Manager at Starbucks, it's essential to have a good understanding of coffee and the products offered. Brush up on your knowledge about different types of coffee beans, brewing methods, and the menu items. This will show your passion for the brand and help you connect with the interviewers.
✨Demonstrate Leadership Skills
In this role, you'll be managing a team, so it's crucial to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. This will highlight your capability to handle the responsibilities of a Duty Manager.
✨Be Ready for Situational Questions
Expect situational questions that assess how you would handle various scenarios in a busy airport environment. Think about times when you've dealt with difficult customers or managed unexpected challenges. Practising these responses will help you feel more confident during the interview.
✨Understand the Shift Requirements
Since the role involves early morning and weekend shifts, be prepared to discuss your availability and flexibility. Show that you're willing to adapt to the shift patterns and understand the demands of working in an airport setting. This will demonstrate your commitment to the role.