Duty Manager - Shelby & Co.
Duty Manager - Shelby & Co.

Duty Manager - Shelby & Co.

Full-Time No home office possible
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At a Glance

  • Tasks: As a Duty Manager, oversee operations and ensure smooth service at Shelby & Co.
  • Company: Join Shelby & Co., a vibrant eatery located at Birmingham Airport.
  • Benefits: Earn £13.80 per hour, plus an extra £1.20 for night shifts, totalling £15.00.
  • Why this job: Perfect for night owls looking to gain experience in a fast-paced environment.
  • Qualifications: Must provide references for the last 5 years and pass a Criminal Record Check.
  • Other info: Ideal for high school and college students seeking flexible night work.

Job Description Duty Manager at Shelby & Co, Birmingham Airport

Pay Rate: £13.80 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £15.00 per hour.

Shift Pattern: Night shift

Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulation.

Duty Manager - Shelby & Co. employer: SSP Group plc

At Shelby & Co., we pride ourselves on being an exceptional employer, offering a dynamic work environment at Birmingham Airport where every team member is valued. Our commitment to employee growth is evident through comprehensive training and development opportunities, alongside competitive pay rates that reward your hard work, especially during night shifts. Join us for a fulfilling career where you can thrive in a supportive culture that prioritises teamwork and excellence.
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Contact Detail:

SSP Group plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager - Shelby & Co.

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Duty Manager at an airport. Understanding the unique challenges and requirements of managing operations in such a fast-paced environment will help you stand out during interviews.

✨Tip Number 2

Network with current or former employees of Shelby & Co. or similar companies. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.

✨Tip Number 3

Prepare to discuss your experience with managing teams and handling customer service issues, especially in high-pressure situations. Highlighting relevant examples will demonstrate your capability to thrive in the role.

✨Tip Number 4

Since the position involves night shifts, be ready to explain your flexibility and willingness to work during these hours. Showing that you are committed to the role and understand the demands of night-time operations can give you an edge.

We think you need these skills to ace Duty Manager - Shelby & Co.

Leadership Skills
Customer Service Excellence
Conflict Resolution
Time Management
Attention to Detail
Communication Skills
Problem-Solving Skills
Team Management
Adaptability
Decision-Making
Ability to Work Under Pressure
Knowledge of Health and Safety Regulations
Organisational Skills
Experience in a Fast-Paced Environment

Some tips for your application 🫡

Understand the Role: Read the job description for the Duty Manager position at Shelby & Co. carefully. Make sure you understand the responsibilities and requirements, especially regarding shift patterns and security checks.

Tailor Your CV: Customise your CV to highlight relevant experience in management and customer service, particularly in a night shift environment. Emphasise any previous roles that required handling security protocols or working in an airport setting.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you're a great fit. Mention your ability to work night shifts and your understanding of the importance of security regulations in an airport context.

Prepare for References: Since references from the last 5 years are required, reach out to former employers or colleagues who can vouch for your skills and reliability. Ensure they are prepared to provide a positive reference when contacted.

How to prepare for a job interview at SSP Group plc

✨Understand the Role

Make sure you have a clear understanding of what a Duty Manager does, especially in a busy environment like Birmingham Airport. Familiarise yourself with the responsibilities and challenges that come with managing night shifts.

✨Prepare for Security Questions

Since the role requires a Criminal Record Check, be ready to discuss your background openly. Prepare any necessary documentation and references from the last five years to demonstrate your reliability and trustworthiness.

✨Showcase Leadership Skills

As a Duty Manager, you'll need to lead a team effectively. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts, and be prepared to share these during the interview.

✨Ask Insightful Questions

Prepare some thoughtful questions about the company culture at Shelby & Co. and the specifics of the night shift. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Duty Manager - Shelby & Co.
SSP Group plc
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