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- Tasks: As a Duty Manager, you'll oversee daily operations and ensure excellent customer service.
- Company: Join M&S, a leading retailer known for quality and innovation.
- Benefits: Enjoy a competitive pay rate with extra earnings for night shifts and flexible part-time hours.
- Why this job: Be part of a dynamic team that values your input and offers growth opportunities.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Shifts are flexible, allowing you to balance work with studies or other commitments.
Duty Manager at M&S, Woking Station.
Pay Rate: £13.11 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.61 per hour.
Shift Pattern:
- Part-Time (21hrs) roles available.
- Shifts between 5am and 11pm, any 3 shifts out of 7, working flexibly over weekdays, weekends and Bank Holidays.
You will have at least 1...
Duty Manager M&S employer: SSP Group plc
Contact Detail:
SSP Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager M&S
✨Tip Number 1
Familiarise yourself with M&S's values and customer service standards. Understanding their approach to customer satisfaction will help you demonstrate your alignment with their culture during any interviews.
✨Tip Number 2
Highlight your flexibility in working hours, especially since the role requires shifts between 5am and 11pm, including weekends and Bank Holidays. Be prepared to discuss your availability openly.
✨Tip Number 3
Showcase any previous experience in retail or management roles. Be ready to share specific examples of how you've successfully managed teams or handled customer issues in fast-paced environments.
✨Tip Number 4
Prepare questions about the team dynamics and expectations for the Duty Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Duty Manager M&S
Some tips for your application 🫡
Understand the Role: Read the job description for the Duty Manager position at M&S carefully. Make sure you understand the responsibilities, shift patterns, and pay structure to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in management or customer service roles. Use specific examples that demonstrate your ability to handle shifts, manage staff, and provide excellent service.
Show Flexibility: Since the role requires working flexible hours, mention your availability clearly. Highlight your willingness to work weekends, Bank Holidays, and during the specified hours to show you are a suitable candidate.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention why you want to work at M&S and how you can contribute to their team.
How to prepare for a job interview at SSP Group plc
✨Understand the Role
Make sure you have a clear understanding of what a Duty Manager does at M&S. Familiarise yourself with the responsibilities, such as overseeing staff, managing customer service, and ensuring store operations run smoothly.
✨Show Flexibility
Since the role requires working various shifts, be prepared to discuss your availability. Highlight your willingness to work weekends, Bank Holidays, and during the early hours if necessary.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, showcasing your leadership abilities.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, or specific challenges the store faces. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
