Duty Manager M&S

Duty Manager M&S

Edinburgh Full-Time No home office possible
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At a Glance

  • Tasks: Lead the team and ensure smooth operations during your shift.
  • Company: Join M&S, a renowned retailer known for quality and customer service.
  • Benefits: Earn £13.30 per hour, plus an extra £1.50 for late-night shifts.
  • Why this job: Perfect for those seeking flexible hours and a dynamic work environment.
  • Qualifications: Must have at least 1 year of supervisory experience.
  • Other info: Part-time roles available, working weekends from 13:00 to 21:30.

Duty Manager at M&S, Edinburgh Haymarket

Pay Rate: £13.30 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.80 per hour.

Shift Pattern:

  • Part-Time (16hrs) roles available.
  • Working every Saturday and Sunday between 13:00 - 21:30.

You will have at least 1 year of experience working as a supervisor/manager.

Duty Manager M&S employer: SSP Group plc

M&S is an exceptional employer, offering a supportive work culture that values teamwork and employee development. Located in the vibrant area of Edinburgh Haymarket, we provide competitive pay rates along with additional incentives for night shifts, ensuring our Duty Managers are rewarded for their hard work. With flexible part-time roles available, we encourage a healthy work-life balance while fostering growth opportunities within the company.
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Contact Detail:

SSP Group plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager M&S

✨Tip Number 1

Familiarise yourself with M&S's values and customer service standards. During your interactions, whether in interviews or networking, demonstrate how your experience aligns with their commitment to quality and customer satisfaction.

✨Tip Number 2

Highlight your supervisory experience by preparing specific examples of how you've successfully managed teams or resolved conflicts in previous roles. This will show that you have the leadership skills necessary for a Duty Manager position.

✨Tip Number 3

Network with current or former M&S employees on platforms like LinkedIn. They can provide valuable insights into the company culture and may even refer you internally, which can significantly boost your chances of landing the job.

✨Tip Number 4

Be prepared to discuss your availability and flexibility, especially regarding the shift pattern mentioned in the job description. Showing that you are willing to work weekends and late hours can set you apart from other candidates.

We think you need these skills to ace Duty Manager M&S

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Time Management
Communication Skills
Problem-Solving Skills
Sales Knowledge
Inventory Management
Health and Safety Awareness
Flexibility
Organisational Skills
Financial Acumen
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Duty Manager position at M&S. Tailor your application to highlight relevant experience and skills.

Highlight Relevant Experience: Make sure to emphasise your supervisory or managerial experience in your CV and cover letter. Provide specific examples of how you've successfully managed teams or handled challenging situations.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the Duty Manager role and how your background makes you a suitable candidate. Be sure to mention your availability for the required shifts.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at SSP Group plc

✨Showcase Your Leadership Skills

As a Duty Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your previous experience where you successfully managed a team or resolved conflicts.

✨Understand the Company Culture

Research M&S and their values before the interview. Showing that you align with their culture and understand their commitment to quality and customer service will impress the interviewers.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think of situations you've faced in past roles and how you handled them, especially under pressure.

✨Highlight Your Availability

Since the role requires working weekends and late shifts, be clear about your availability. Emphasising your flexibility can make you a more attractive candidate for the position.

Duty Manager M&S
SSP Group plc
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