Team Member

Team Member

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers and create feel-good moments every day.
  • Company: Join SSP, a vibrant hospitality brand serving happy customers.
  • Benefits: Enjoy discounted meals, employee discounts, and award-winning training.
  • Why this job: Be part of a dynamic team and make someone's day better.
  • Qualifications: Must be 18+ to handle certain tasks and sell alcohol.
  • Other info: Flexible hours across weekdays, weekends, and holidays.

Overview

TEAM MEMBER – POPEYES, BIRMINGHAM NEW STREET STATION

We have Part Time(16 – 20 hrs) roles available.

Pay Rate: £12.21 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.41 per hour.

Hours of operation are 7am to 3am. Working flexibly across weekdays, weekends, bank and public holidays. Please be aware that you must be available to work shifts up to 3am.

Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!

Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.

ABOUT YOU:

  • As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
  • You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
  • Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and be able to sell and handle alcohol.

ABOUT THE TEAM MEMBER ROLE:

  • Engage with customers and provide an outstanding customer experience.
  • Collaborate with colleagues to ensure smooth and efficient operations.

AS A TEAM MEMBER WE WILL OFFER YOU:

  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.

Ready to be part of the buzz? Apply now and join SSP as a Team Member!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

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Team Member employer: SSP Food Travel Experts

At SSP, we pride ourselves on being an excellent employer, offering a vibrant work culture that thrives on teamwork and customer engagement. Our Team Members at Birmingham New Street Station enjoy competitive pay, flexible working hours, and a range of benefits including discounted meals and employee discounts, all while receiving award-winning training and development opportunities to help them grow in their careers. Join us and be part of a dynamic environment where your contributions truly make a difference in creating memorable experiences for our customers.
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Contact Detail:

SSP Food Travel Experts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on SSP and their brands. This will help you show genuine interest and enthusiasm, which is exactly what they’re looking for in a Team Member.

✨Tip Number 2

Practice your customer service skills! Think about how you would engage with customers and create those feel-good moments. Maybe even role-play with a friend to get comfortable with the kind of interactions you might have.

✨Tip Number 3

Be flexible and ready to adapt! Since the role involves working various shifts, highlight your availability and willingness to work during busy times, like weekends and holidays. It shows you’re committed to being part of the team!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SSP family and being part of the buzz at Popeyes!

We think you need these skills to ace Team Member

Customer Service
Team Collaboration
Communication Skills
Flexibility
Positive Attitude
Passion for Hospitality
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about creating feel-good moments for our customers. A sprinkle of positivity can go a long way!

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Team Member role. We love seeing how you can contribute to our buzzing environment at Popeyes!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our fantastic team at SSP.

How to prepare for a job interview at SSP Food Travel Experts

✨Show Your Enthusiasm

When you walk into the interview, let your passion for hospitality shine through! Smile, make eye contact, and express your excitement about the role. Remember, they want someone who can create feel-good moments for customers, so show them you’re ready to bring that energy.

✨Know the Brand

Do a bit of homework on Popeyes and SSP before your interview. Familiarise yourself with their menu, values, and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you answer questions more confidently.

✨Prepare for Teamwork Questions

As a Team Member, collaboration is key. Be ready to discuss your experiences working in teams. Think of specific examples where you helped a team succeed or resolved conflicts. This shows you understand the importance of teamwork in creating a smooth operation.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate successes. This shows you’re genuinely interested in the role and eager to be part of the buzz at Popeyes.

Team Member
SSP Food Travel Experts
Location: Birmingham
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