At a Glance
- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality brand serving happy customers.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training.
- Why this job: Be part of a dynamic team and make someone's day better.
- Qualifications: Must be 18+ with a passion for customer service.
- Other info: Flexible hours across weekdays and weekends in a fun environment.
About the Role
FULL-TIME TEAM MEMBER – M&S, MANCHESTER AIRPORT T2.
Pay Rate: £12.40 per hour+ As a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6am, bringing your rate of pay to £13.60 per hour!
Shift patterns scheduled between 5am – 10pm. Contract 32 hours per week. Working flexibly across weekdays, weekends, bank and public holidays.
Join our Retail Team where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new – perfect for people who love to stay on the go!
ABOUT YOU:
- You love a fast-paced environment with friendly faces, and feel-good moments – retail at its best!
- Due to some responsibilities within the Team Member role, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and sell alcohol.
ABOUT THE RETAIL TEAM MEMBER ROLE:
- Display a \’customer first\’ attitude, no matter the task at hand.
- Stock handling, keeping shelves full, clean, and organised.
- Collaborate with colleagues to ensure smooth and efficient operations.
- Previous retail experience is desired.
AS A RETAIL TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Apply today and start your exciting journey with SSP as a Retail Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP Food Travel Experts
Contact Detail:
SSP Food Travel Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SSP and their brands. This will help you connect with the team and show that you're genuinely interested in being part of the buzz.
✨Tip Number 2
Practice your customer service skills! Think about how you can create feel-good moments for customers. Share examples from your past experiences where you made someone's day better — it’ll impress the hiring team!
✨Tip Number 3
Be ready to showcase your enthusiasm! When you walk into that interview, let your passion shine through. Smile, be positive, and show them that you believe today is going to be a good day!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles available, so you can jump right into the action with us at Millie’s Cookies!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about creating feel-good moments for our customers. A sprinkle of positivity can go a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Team Member role. We love seeing how you can contribute to our vibrant team and enhance the customer experience.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you! Share your story and what makes you passionate about working with us.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. We can’t wait to hear from you!
How to prepare for a job interview at SSP Food Travel Experts
✨Show Your Enthusiasm
When interviewing for a Team Member position, it's crucial to convey your passion for customer service. Be sure to share examples of how you've made someone's day better in previous roles or experiences. This will show that you understand the importance of creating feel-good moments for customers.
✨Know the Brand
Familiarise yourself with SSP and its brands like Millie's Cookies, M&S, and Starbucks. Understanding their values and what they stand for will help you align your answers with their mission during the interview. It also shows that you're genuinely interested in being part of their team.
✨Demonstrate Team Spirit
As a Team Member, collaboration is key. Prepare to discuss times when you've worked effectively in a team. Highlight your ability to support colleagues and ensure smooth operations, as this will resonate well with the interviewers looking for someone who can fit into their dynamic environment.
✨Be Flexible and Positive
Since the role requires flexibility across various shifts, be ready to discuss your availability and willingness to work during weekends and holidays. Also, maintain a positive attitude throughout the interview; it reflects the energy and enthusiasm that SSP values in their team members.