Store Manager

Store Manager

Full-Time 45000 - 45000 £ / year (est.) No home office possible
SSP Food Travel Experts

At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
  • Company: Join M&S Simply Food, a leader in food travel with exciting brands.
  • Benefits: Enjoy up to 50% discount, flexible working, and management bonuses.
  • Other info: Be part of an inclusive workplace with great career growth opportunities.
  • Why this job: Make a real impact every day while developing your leadership skills.
  • Qualifications: Previous retail experience and a passion for coaching and team development.

The predicted salary is between 45000 - 45000 £ per year.

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

As a Store Manager, you'll be rewarded with a competitive salary up to £45,000 p.a and enjoy:

  • Colleague discount - up to 50%
  • Flexible working
  • Management bonus scheme
  • Wellbeing support and family friendly leave
  • Variety of networks to support you, Neurodiversity, LGBTQ and many more
  • Life insurance
  • Apprenticeships and ongoing development opportunities
  • Share incentive plan (SIP)

We're looking for an inspirational leader to join our brand new team at M&S Simply Food. You'll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.

As Store Manager you will:

  • Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
  • Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
  • Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
  • Lead and build your teams knowledge to deliver and sustain business Change Plans and resource‑planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
  • Ensure the unit is in line with the guidance provided by internal systems.
  • Build strong stakeholder management and trusted relationships with our clients and partners.
  • The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!

Store Manager employer: SSP Food Travel Experts

At M&S Simply Food, we pride ourselves on being a leading employer in the food travel sector, offering a vibrant work culture that values diversity and inclusion. As a Store Manager in London, you'll enjoy competitive pay, flexible working hours, and extensive development opportunities, all while leading a passionate team dedicated to delivering exceptional customer service. With benefits like generous colleague discounts, wellbeing support, and a management bonus scheme, we ensure our employees feel valued and empowered to grow within their roles.
SSP Food Travel Experts

Contact Detail:

SSP Food Travel Experts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Get to know the company inside out! Research M&S Simply Food, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for food and travel, and how you fit right into their culture.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing the Store Manager role. Plus, it shows you're genuinely interested in being part of the team!

✨Tip Number 3

Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you would lead a team, drive sales, and handle challenges. The more prepared you are, the more confident you'll feel when it's time to shine!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the M&S Simply Food family. Let's get you that Store Manager position!

We think you need these skills to ace Store Manager

Retail Experience
Team Leadership
Recruitment and Training
Coaching Skills
Customer Service Excellence
Sales Growth Strategies
Operational Management
Stakeholder Management
Problem-Solving Skills
Change Management
Safety and Compliance Awareness
Communication Skills
Relationship Building
Analytical Skills

Some tips for your application 🫡

Show Your Passion for Food and Travel: Make sure to highlight your love for food and travel in your application. We want to see how your interests align with our mission as global food travel experts!

Tailor Your Experience: When detailing your previous retail experience, focus on leadership roles and how you've developed teams. We’re looking for inspirational leaders who can coach and motivate others.

Demonstrate Customer Service Excellence: Share examples of how you've delivered exceptional customer service in the past. We value candidates who can ensure customers keep coming back for more!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with us.

How to prepare for a job interview at SSP Food Travel Experts

✨Know Your Products

As a Store Manager, you'll need to be passionate and knowledgeable about the food and drink options available. Research M&S Simply Food's offerings and be ready to discuss how you can enhance customer experience through product knowledge.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about times when you coached team members to improve their skills or when you drove sales through effective leadership. This will demonstrate your capability to inspire and manage a team.

✨Understand Operational Excellence

Familiarise yourself with operational best practices in retail. Be ready to discuss how you would ensure the store runs smoothly, from managing stock levels to implementing safety protocols. Highlight any previous experience that aligns with these responsibilities.

✨Build Relationships

Stakeholder management is key in this role. Prepare to talk about how you've built strong relationships with clients and partners in the past. Think of specific examples where your communication skills made a difference in achieving business goals.

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