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- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join M&S Simply Food, the global food travel experts.
- Benefits: Enjoy up to 50% discount, flexible working, and management bonuses.
- Other info: Be part of an inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Previous retail experience and a passion for coaching and developing teams.
The predicted salary is between 45000 - 45000 £ per year.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As a Store Manager, you'll be rewarded with a competitive salary up to £45,000 p.a and enjoy:
- Colleague discount - up to 50%
- Flexible working
- Management bonus scheme
- Wellbeing support and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life insurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We're looking for an inspirational leader to join our brand new team at M&S Simply Food. You'll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.
As Store Manager you will:
- Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your teams knowledge to deliver and sustain business Change Plans and resource‑planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the unit is in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
Store Manager employer: SSP Food Travel Experts
Contact Detail:
SSP Food Travel Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with M&S or similar brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching M&S Simply Food and their values. Show us that you’re not just passionate about food but also about delivering exceptional customer service. Tailor your answers to reflect how you can lead a team to achieve this.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've successfully coached a team or improved sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at M&S Simply Food.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Food and Travel: Make sure to highlight your enthusiasm for food and travel in your application. We love candidates who share our passion, so let that shine through in your cover letter and CV!
Tailor Your Experience: When detailing your previous retail experience, focus on the skills and achievements that align with the Store Manager role. We want to see how you've led teams and driven sales in similar environments.
Be Authentic: Don’t be afraid to show your personality! We appreciate authenticity, so let us know what makes you unique and how you can contribute to our team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with our exciting team!
How to prepare for a job interview at SSP Food Travel Experts
✨Know Your Products
As a Store Manager, you'll need to be passionate and knowledgeable about the food and drink options available. Do some research on M&S Simply Food's offerings and be ready to discuss how you can enhance customer experience through product knowledge.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached your team to achieve goals or improved their skills. This will demonstrate your capability to inspire and develop others.
✨Understand Operational Excellence
Familiarise yourself with operational best practices in retail. Be ready to discuss how you would ensure the store runs smoothly, from managing stock levels to implementing safety protocols. Highlight any previous experience that aligns with these responsibilities.
✨Build Relationships
Stakeholder management is key in this role. Think about how you've built strong relationships in previous positions. Be prepared to share strategies for maintaining trust and collaboration with clients and partners, as well as how you would approach this at M&S Simply Food.