At a Glance
- Tasks: Deliver exceptional customer service and assist passengers on East Midlands Trains.
- Company: Join SSP Food Travel Experts at Rail Gourmet, a leader in travel hospitality.
- Benefits: Enjoy discounts, health support, and opportunities for career growth.
- Other info: Full training provided in a dynamic and supportive environment.
- Why this job: Be part of an exciting journey, making travel enjoyable for everyone.
- Qualifications: No experience needed, just a passion for helping others and being 18+.
The predicted salary is between 20000 - 25000 £ per year.
SSP Food Travel Experts is searching for an On Board Host to join Rail Gourmet's team at Sheffield Station. This full-time permanent role involves providing top-notch customer service on East Midlands Trains, managing stock, and assisting passengers during their journey. Full training is provided, and no prior experience is necessary.
Employees benefit from:
- Discounts across various brands
- Health support
- Growth opportunities
The position requires individuals to be at least 18 years old to fulfill certain responsibilities.
Onboard Host: Train Car Service & Guest Experience in Sheffield employer: SSP Food Travel Experts
SSP Food Travel Experts is an exceptional employer, offering a vibrant work culture at Sheffield Station where teamwork and customer service excellence are at the forefront. With comprehensive training provided and opportunities for personal growth, employees enjoy a supportive environment along with attractive benefits such as discounts across various brands and health support, making it a rewarding place to build a career in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Onboard Host: Train Car Service & Guest Experience in Sheffield
✨Tip Number 1
Get to know the company! Research SSP Food Travel Experts and Rail Gourmet. Understanding their values and what they stand for will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for someone. We want to hear those stories!
✨Tip Number 3
Dress the part! When you come in for an interview, make sure you look smart and professional. First impressions matter, and we want to see that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen on joining our team at Sheffield Station.
We think you need these skills to ace Onboard Host: Train Car Service & Guest Experience in Sheffield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Onboard Host role. Highlight any relevant skills or experiences that align with providing top-notch customer service. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at SSP Food Travel Experts
✨Know Your Customer Service Basics
Since the role focuses on providing top-notch customer service, brush up on your customer service skills. Think about past experiences where you’ve helped someone or resolved an issue, and be ready to share those stories during the interview.
✨Familiarise Yourself with Rail Gourmet
Do a bit of research on Rail Gourmet and their values. Understanding their mission and how they operate will show that you're genuinely interested in the company and the role, which can really impress the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations with passengers. Practise answering these types of questions by thinking through various scenarios, like dealing with a difficult customer or managing stock effectively.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Expressing genuine enthusiasm for helping passengers and being part of the team can set you apart from other candidates. Remember, they’re looking for someone who will enhance the guest experience!
