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- Tasks: Deliver top-notch customer service on trains and manage stock efficiently.
- Company: Join Rail Gourmet, a leading catering provider in the railway industry.
- Benefits: Earn £12.60/hour plus commission, enjoy discounts, and receive award-winning training.
- Why this job: Be part of an exciting team and make passengers' journeys memorable.
- Qualifications: No experience needed; just bring your enthusiasm and be 18 or over.
- Other info: Flexible shifts with full training and great career development opportunities.
Join Rail Gourmet - Catered to You and Your Career! Rail Gourmet UK is seeking a motivated individual to join our team as On Board Host for East Midlands Trains (EMR) at Sheffield Station.
Pay Rate: £12.60 per hour, plus commission.
Hours: Full Time Permanent (40 hours/week).
Shifts: Varied between 6 am and 10.00 pm, including some weekends.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.
No experience required; full training will be provided.
AS AN ON BOARD HOST YOU’LL:
- Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
- Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.
REQUIREMENTS FOR ON BOARD HOST:
Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
AS AN ON BOARD HOST WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Feel like you could belong at RG? Apply now and embark on the best part of your journey as an On Board Host. Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.
On Board Host in Sheffield employer: SSP Food Travel Experts
Contact Detail:
SSP Food Travel Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Board Host in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rail Gourmet and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As an On Board Host, you'll be interacting with passengers all day. Think about how you can provide outstanding service and maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Rail Gourmet.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace On Board Host in Sheffield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the On Board Host role. Highlight any relevant skills or experiences that align with our commitment to outstanding customer service and teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick – just a few clicks and you’re on your way to joining our team!
How to prepare for a job interview at SSP Food Travel Experts
✨Know the Role Inside Out
Before your interview, make sure you understand what being an On Board Host entails. Familiarise yourself with the responsibilities like providing at-seat service and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about outstanding customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you don't have direct experience, any situation where you've helped someone can be relevant. Be ready to share these stories!
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Rail Gourmet values a polished appearance, so aim for a neat and tidy look that reflects the company's commitment to first-class service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for an On Board Host. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
