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- Tasks: Engage with customers and create feel-good moments in a vibrant hospitality environment.
- Company: Join SSP, working with top brands like M&S and Starbucks at Liverpool Airport.
- Benefits: Earn £12.40 per hour, plus extra for night shifts, with discounts and health support.
- Why this job: Be part of an energetic team and make someone's day better every shift.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
- Other info: Flexible hours, award-winning training, and great career development opportunities.
The predicted salary is between 12 - 14 £ per hour.
Please note, this is a part time role on fixed term contract until end of September 2026!
Pay Rate: £12.40 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour.
Hours of operation are 1 am to 8 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU
As a Team Member, you will believe in the power of people & believe that today is going to be a good day. You will be passionate and kind whilst always ensuring that all guests leave having had the best of times. 5 years of references and Criminal Record Check required. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and be able to serve alcohol.
ABOUT THE TEAM MEMBER ROLE
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU
- Discounted meal and parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Ready to be part of the buzz? Apply now and join SSP as a Team Member! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member - Upper Crust in Liverpool employer: SSP Food Travel Experts
Contact Detail:
SSP Food Travel Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Upper Crust in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SSP and their brands. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Show your enthusiasm! When you’re chatting with the team, let your passion for hospitality shine through. Share examples of how you've made someone's day better in previous roles – it’s all about those feel-good moments!
✨Tip Number 3
Be flexible and ready to adapt! Since the role involves working various shifts, highlight your willingness to work weekends and late hours. This shows you're committed and ready to jump into the buzz whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Team Member - Upper Crust in Liverpool
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about creating feel-good moments for our customers. A sprinkle of positivity can go a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Team Member role. We love seeing how you can contribute to our vibrant team at Upper Crust!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SSP Food Travel Experts
✨Know the Company
Before your interview, take some time to research SSP and their brands like M&S and Starbucks. Understanding their values and what they stand for will help you connect your answers to their mission, showing that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Team Member, positivity is key! During the interview, let your enthusiasm shine through. Share examples of how you've created feel-good moments for customers in the past, and express your passion for hospitality. This will demonstrate that you’re the right fit for their energetic environment.
✨Prepare for Customer Scenarios
Expect questions about how you would handle specific customer situations. Think of a few scenarios where you went above and beyond for a customer. Practising these responses will help you articulate your problem-solving skills and customer service experience effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows that you’re engaged and eager to learn more about the role and the company.