At a Glance
- Tasks: Lead a dynamic team in a fast-paced hospitality environment at Liverpool Airport.
- Company: Join SSP and work with iconic brands like Starbucks and Burger King.
- Benefits: Earn £13.75 per hour, plus an extra £1.50 for night shifts, with great discounts.
- Other info: Enjoy award-winning training and excellent career development opportunities.
- Why this job: Make an impact every day while developing your leadership skills in a buzzing atmosphere.
- Qualifications: Previous experience in hospitality or retail leadership is ideal; must be 18+.
The predicted salary is between 28500 - 31500 € per year.
Early shifts only. Pay Rate: £13.75 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour. Shifts between 2am and 12pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU: Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it. 5 years of references and Criminal Record Check required. Applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE SUPERVISOR ROLE: Take ownership of opening, closing, and daily operations while solving problems on the fly. Lead your team through busy shifts, keeping the energy high and the atmosphere positive. Inspire your team to deliver great customer service, be the go-to person for customer and team queries. Results focussed, staying informed about unit performance and championing improvements. Previous experience leading a team in busy Hospitality or Retail is ideal and/or if you’ve tackled night shifts before, even better!
AS A SUPERVISOR WE WILL OFFER YOU: Discounted meal and discounted parking while on shifts. Employee Discounts. Friends and Family Discount App. Award-winning training, apprenticeships and development programs. Health & Wellbeing Support. A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Supervisor! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager in Liverpool employer: SSP Food Travel Experts
At SSP, we pride ourselves on being an exceptional employer, offering a dynamic work environment at Liverpool Airport where no two days are the same. Our commitment to employee growth is evident through award-winning training and development programmes, alongside competitive pay rates and benefits such as discounted meals and parking. Join us to lead a passionate team in delivering outstanding service while enjoying the fast-paced energy of the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Supervisor role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We all know how fast-paced hospitality can be, so show them you can think on your feet and handle pressure with ease!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look sharp and professional. It’s all about making a great first impression, especially in a customer-focused role like this one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at SSP!
We think you need these skills to ace Duty Manager in Liverpool
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences where you’ve led a team or delivered exceptional service. We want to see that energy and enthusiasm that makes you a great fit for our Supervisor role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this position. Highlight relevant experience in fast-paced environments and any leadership roles you've had. We appreciate when applicants take the time to connect their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points for easy reading and make sure to proofread for any typos. We love a well-organised application that clearly showcases your qualifications without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at SSP. We can’t wait to hear from you!
How to prepare for a job interview at SSP Food Travel Experts
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Supervisor at Starbucks and the specific responsibilities it entails. Brush up on your knowledge of hospitality operations, customer service excellence, and team leadership. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
During the interview, be ready to share examples of how you've successfully led a team in a busy environment. Think about times when you’ve motivated your team, resolved conflicts, or improved service delivery. This is your chance to demonstrate that you can keep the energy high and inspire others, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle pressure. Prepare by thinking through potential challenges you might encounter as a Supervisor, such as managing a busy shift or dealing with difficult customers. Practising your responses will help you stay calm and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Supervisor. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
