At a Glance
- Tasks: Lead a dynamic team at Starbucks, ensuring exceptional service and operational excellence.
- Company: Join a global food travel expert with over 500 brands.
- Benefits: Enjoy up to £35,000 salary, flexible working, and generous discounts.
- Why this job: Make a real impact every day while developing your leadership skills.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Be part of an inclusive workplace with ongoing development opportunities.
The predicted salary is between 42000 - 49000 £ per year.
About the Role
As a General Manager, you will be rewarded with a competitive salary of up to £35,000 p.a. and enjoy:
- Colleague discount - up to 50%
- Flexible working
- Management bonus scheme
- Friends & Family discount 20% (T&C apply, not all brands included)
- Wellbeing support and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We are looking for an inspirational leader to lead our team at Starbucks. You will have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.
As General Manager you will:
- Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your team's knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the unit is in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
General Manager in Larbert employer: SSP Food Travel Experts
Contact Detail:
SSP Food Travel Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Larbert
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Starbucks or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Starbucks' values and recent news. Show us you’re not just passionate about food and travel, but also about the brand itself.
✨Tip Number 3
Practice your leadership stories! We want to hear how you've inspired teams before. Think of specific examples where you’ve coached someone to success or turned a challenge into an opportunity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to take on the role of General Manager.
We think you need these skills to ace General Manager in Larbert
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for food and travel shine through! We want to see how excited you are about the role and the brand. Share any relevant experiences that highlight your enthusiasm for customer service and team leadership.
Tailor Your CV: Make sure your CV is tailored to the General Manager position. Highlight your leadership skills and any experience in managing teams or driving sales. We love seeing how you've made a difference in previous roles, so don’t hold back!
Be Authentic: We appreciate authenticity, so be yourself in your written application. Use a friendly tone and let your personality come through. This helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Starbucks and ready to start this exciting journey with us.
How to prepare for a job interview at SSP Food Travel Experts
✨Know Your Stuff
Before the interview, dive deep into the company’s values and the specific role of General Manager. Understand what makes Starbucks unique and how they operate within the food travel sector. This knowledge will help you demonstrate your passion and alignment with their mission.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team, so come prepared with examples of how you've successfully managed and developed teams in the past. Think about specific situations where you coached someone to success or resolved conflicts effectively.
✨Be Customer-Centric
Since the role focuses on delivering exceptional customer service, be ready to discuss how you’ve enhanced customer experiences in previous roles. Share stories that highlight your ability to understand customer needs and drive sales through excellent service.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the General Manager role. This shows your genuine interest and helps you assess if the company is the right fit for you.