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For Companies At a Glance
- Tasks: Lead a dynamic team, manage operations, and deliver excellent customer service.
- Company: Join SSP at M&S Gatwick Airport for an energetic retail experience.
- Benefits: Earn £15.75 per hour, enjoy discounts, and access award-winning training.
- Other info: Flexible shifts with opportunities for personal growth and development.
- Why this job: Perfect for those who thrive in fast-paced environments and love leading teams.
- Qualifications: Previous retail or hospitality leadership experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
NIGHTSHIFT RETAIL DUTY MANAGER - M&S Gatwick Airport North Terminal
Pay Rate: £14.25 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.75 per hour.
Shift Pattern: Full-Time (37.5 hrs). Nightshifts between 9pm - 8am, any 5 shifts out of 7. Can be required (occasionally) to work daytime shifts. Working flexibly across weekdays, weekends, bank and public holidays.
Join our Retail Team as a Duty Manager where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!
ABOUT YOU:
Retail moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Retail Duty Manager role has got your name on it! Due to some responsibilities within the Retail Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE RETAIL DUTY MANAGER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in a busy Hospitality or Retail environment is ideal!
AS A RETAIL DUTY MANAGER WE WILL OFFER YOU:
- Discounted Parking whilst on shift
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Retail Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Nightshift Duty Manager in Guildford employer: SSP Food Travel Experts
Contact Detail:
SSP Food Travel Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nightshift Duty Manager in Guildford
✨Tip Number 1
Get to know the company culture! Before your interview, check out SSP's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved problems on the fly. Be ready to share these experiences during your interview to demonstrate that you can handle the fast-paced environment.
✨Tip Number 3
Dress the part! Even though it’s a retail role, showing up looking sharp can make a great first impression. It shows you care about the opportunity and are ready to lead your team with style.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Nightshift Duty Manager in Guildford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and making a difference in a fast-paced environment like ours.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or hospitality. We love seeing how your past roles have prepared you for the Nightshift Duty Manager position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SSP Food Travel Experts
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Nightshift Duty Manager. Familiarise yourself with the daily operations, team leadership, and customer service expectations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team during busy shifts. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting your ability to inspire and motivate others will set you apart from other candidates.
✨Emphasise Flexibility and Adaptability
Retail environments can be unpredictable, especially during night shifts. Be ready to discuss how you've adapted to changing situations in previous roles. Showing that you can think on your feet and handle unexpected challenges will impress your interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.